Continuously examines and recommends improvement opportunities related to service quality and operational processes in order to increase customer satisfaction
Works closely with the Strategic Planning Department in the development of all market researches and provides sufficient/timely feedback
Ensures collaboration across departments to broaden the spectrum of sales
Ensures the department is compliant with company policies
Ensures the confidentiality of the Company’s information and enhances the Company’s reputation
Identify training needs of the sales staff in coordination with HR
Evaluates the performance of Showroom Managers and provides sufficient feedback and development opportunities
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