IT Specialist (SaaS)
IT Specialist (SaaS)
Posted on :
30-07-2021
Employer Active
2 Vacancies
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Job Description
Req ID : 682111
Job Description
- Provide technical assistance and support for incoming Incidents and issues related to computer systems, software, and hardware.
- Respond to Incidents either by email or over the phone
- Install and configure routers, switches, and various transmission media
- Install, optimize and troubleshoot Local Area and Base Area Networks
- Participate in the implementation, installation, and testing of applications software
- Maintain confidentiality with regard to the information being processed, stored or accessed by the network
- Responds to Customer inquiries concerning systems operation and applications, diagnoses the faced problems
- Align preventive maintenance process to avoid the repetition of the incidents
- Ability to align Department policies and processes.
Job Requirements
- Awareness of Virtualization technologies
- Awareness of Cloud computing
- Very Good knowledge of Microsoft Operating Systems (Windows Server 2008-2019,Windows 7,8,10)
- MCSE certificate is a plus
- CCNA certificate is a plus
- Good knowledge regarding firewall systems (FortiGate, SonicWALL …etc.).
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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