CALL CENTER OPERATOR....
CALL CENTER OPERATORS
Posted on :
29-02-2024
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Req ID : 515319
- They bring up customers’ profile when handling an issue to verify if a customer has previously experienced a problem, and to determine the best course of action.
- Updating customer profile after addressing a problem is also part of a call center operator description.
- Operators play a vital role in providing OTP assistance to customers. They may take customers’ orders, resolve complaints, provide quotation, or give a step-by-step guide on how to use a product.
- They also escalate difficult or complex issues to more experienced operators for effective resolution.
- Usually, call center operators follow established standards and procedures when handling customer calls.
- They may conduct research to provide callers with essential information or solution to an inquiry.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
