Junior Information Systems (IS) Specialist is responsible for supporting and assisting in the management maintenance and troubleshooting of the company s IT infrastructure and information systems.
Responsibilities:
Assist in the daily operation monitoring and maintenance of information systems and networks.
Provide technical support to end users resolving system issues or outages on time.
Ensure system performance is optimized by troubleshooting and diagnosing technical problems.
Assist in audits and reviews related to information systems maintaining records as required for regulatory purposes.
Maintain documentation for system configurations procedures and processes.
Support the creation and maintenance of user manuals system documentation and training materials.
Assist in evaluating and implementing system updates patches and software upgrades.
Contribute to process improvements and optimization of existing systems to enhance productivity and efficiency.
Requirements
Bachelor s degree in Information Technology Computer Science or a related field (or equivalent work experience).
12 years of experience in an IT or Information Systems support role (medical device industry experience is a plus).
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