Sales Operations and Services Manager

Ingram Content Group (ICG) is seeking a Sales Operations & Services Manager to join our IngramSpark team in La Vergne TN! This pivotal role bridges sales and marketing efforts driving business growth through strategic and operational support. Acting as a key partner to the IngramSpark sales and promotion services teams this role manages and implements critical initiativesranging from sales campaigns and product launches to scaled onboarding pricing model adjustments and business development strategies.

The ideal candidate thrives in a crossfunctional environment collaborating across sales marketing legal finance manufacturing and customer support to enhance IngramSparks market presence and ensure seamless of strategic priorities. This role is perfect for someone who loves project management sales enablement and driving results through datadriven marketing and operational efficiency.

If youre looking to make a direct impact on the global success of indie authors and publishers while working within a dynamic and fastpaced team wed love to hear from you.

Ingram Content Group (Ingram) connects people with content in all forms. Providing comprehensive services for publishers retailers libraries and educators Ingram makes these services seamless and accessible through technology innovation and creativity. With an expansive global network of offices and facilities Ingrams services include digital and physical book distribution printondemand and digital learning.

Required Qualifications:

• Bachelors degree or directly related year for year experience
• 5 years experience managing book marketing and/or direct consumer marketing programs
• 2 years managing projects

Preferred Qualifications:

• Experience managing consumer marketing programs

Key Responsibilities:

• Develops and manages direct outreach strategies for the IngramSpark sales team supporting volume and seasonal campaigns throughout the year to drive sales and customer engagement.
• Supports the promotion of IngramSpark titles to retailers and consumers through catalog curation targeted marketing strategies and stakeholder presentations.
• Leads the of strategic projects including product rollouts business model adjustments and the launch of new services ensuring alignment with sales and marketing goals.
• Tracks and analyzes the success of sales and promotional campaigns providing datadriven insights and recommendations to improve business performance.
• Maintains active communication with internal teams and business units including IBC ICG Marketing legal finance manufacturing and customer support to align on strategic initiatives and provide actionable insights.
• Interfaces regularly with IngramSpark team members and clients to manage marketing services and promotional activities addressing client needs and driving engagement.

Hiring Salary Range: $72895k  $92168k. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to:  the applicants education experience knowledge skills and abilities geographic location as well as internal equity and alignment with market data.

Additional Information :

Perks/Benefits:

• A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans HSA Vision Dental and Health Care FSA.
  • 15 vacation days & 12 sick days accrued annually and 3 personal days
  • 401K match Life and AD&D Employee Assistant programs Group Legal & more
  • Wellness program with access to onsite gym and basketball court for associates
• Encouraged continued education with our tuition reimbursement program
• Financial and inkind opportunities to engage with nonprofits in your community
  • Company match program for United Way donations
  • Volunteer opportunities and inkind drives for nonprofits throughout the year
• Take breaks or brainstorm in our game room with ping pong & foosball
• Casual Dress Code

The world is reading and Ingram Content Group (Ingram) connects people with content in all forms. Providing comprehensive services for publishers retailers libraries and educators Ingram makes these services seamless and accessible through technology innovation and creativity. With an expansive global network of offices and facilities Ingrams services include digital and physical book distribution printondemand and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC Ingram Publisher Services LLC Lightning Source LLC Ingram Library Services LLC Tennessee Book Company LLC Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. 

All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age work related mental or physical disability veteran status sexual orientation gender identity or genetic information.

• EOE Race/Gender/Veterans/Disabled
• We participate in EVerify.
• EEO Poster in English 
• EEO Poster in Spanish