Virtual Assistant Ops amp Marketing
Virtual Assistant Ops amp Marketing
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Job Description
ROLE SUMMARY
ABOUT THE COMPANY
Phoenix Formula helps professionals who feel stuck in their careers gain clarity confidence and traction in the job market. Using a mix of AI tools researchbacked strategies and personalized support Phoenix Formula empowers job seekers to land roles that align with their goals. The company focuses on career branding targeted networking and interview preparation creating a highly personalized and effective experience for its clients. As the company transitions from a solopreneur model to a growing business it remains committed to delivering hightouch services while integrating smart systems to scale.
ABOUT THE ROLE
Phoenix Formula is expanding and this role is a key part of that growth. The Virtual Assistant will support daytoday business operations across content client success marketing and technical coordination. Rather than leading strategy this role is about executing highquality work based on clear instructions templates and existing systems. From formatting reports to supporting clientfacing programs and handling light website updates the VA will help bring ideas to life efficiently and professionally.
This is an exciting opportunity for someone who wants to grow alongside a dynamic founder and contribute meaningfully to a purposedriven business.
This position is perfect for someone who:
Learns quickly and enjoys figuring things out using tools prompts and resources.
Is comfortable working with content templates and refining AIgenerated drafts.
Has an eye for formatting and likes making things look clean and professional.
Can follow direction but also takes initiative to troubleshoot and find solutions.
Feels confident navigating platforms like Wix Canva and Flodesk (or is eager to learn).
Is curious collaborative and invested in helping others succeed.
ROLE RESPONSIBILITIES
CONTENT & FORMATTING
Supporting the of content across multiple formats and platforms based on strategy context and templates provided.
- Draft email newsletters and nurture sequences using existing templates and themes.
- Edit and refine AIgenerated content (e.g. from ChatGPT) to match Phoenix Formulas tone.
- Format and finalize presentations and workbooks based on provided slide content.
- Repurpose past content (social posts emails video transcripts) into new formats.
- Support creation of lead magnets or simple landing page content when needed.
CLIENT DELIVERABLES & PROGRAM SUPPORT
Helping fulfill clientfacing deliverables and providing support across programs.
- Use AI to generate client reports based on transcripts Ikigai assessments and structured inputs.
- Format insights and recommendations into professional branded templates.
- Personalize deliverables using clientspecific language and themes drawn from transcripts or assessments.
- Maintain accurate records of client progress and interactions across Christines programs.
- Support of masterclasses and events including managing automation tools and communication flows.
- Coordinate logistics and backend support across client touchpoints and service offerings.
WEBSITE & TECH PLATFORM SUPPORT
Carrying out simple platform tasks and resolving small technical issues.
- Make minor updates to the Wix website such as adding popups buttons or sections.
- Troubleshoot functionality issues using AI and support documentation.
- Coordinate platform connections between tools like Flodesk Zoom and booking systems.
- Assist in creating basic landing pages or updating links/content across platforms.
MARKETING AUTOMATION & EMAIL SEQUENCING
Assisting with the setup scheduling and monitoring of marketing communications.
- Load and schedule email sequences in Flodesk.
- Draft emails that align with nurture campaigns masterclasses and launch events.
- Track open and clickthrough rates and provide simple performance summaries.
- Make light copy tweaks or timing adjustments to improve sequence effectiveness.
PROSPECT OUTREACH & LEAD NURTURING
Helping build and nurture relationships with leads in a personalized human way.
- Review LinkedIn profiles and craft thoughtful relevant messages to potential leads.
- Engage prospects with conversational outreach rather than templated DMs.
- Invite leads to join masterclasses communities or email lists based on the strategy provided.
- Collaborate with Christine to test different outreach messages and monitor which ones resonate.
- Contribute ideas to help improve how Phoenix Formula connects with and nurtures its audience.
GENERAL ADMIN & PROJECT ASSISTANCE
Ensuring operations run smoothly by keeping things organized and up to date.
- Maintain digital files and templates.
- Document recurring tasks and workflows for future use.
- Help manage calendars inboxes or reminders during peak project times.
Although the responsibilities outlined above will form the core focus of your role please note that your hiring manager may assign additional relevant tasks as needed to align with the evolving objectives of your position and the overall goals of our business.
ROLE QUALIFICATIONS
REQUIRED QUALIFICATIONS
- Previous experience as a virtual assistant or executive assistant.
- Ability to write clearly concisely and in a warm conversational tone.
- Strong attention to detail especially in formatting and proofreading.
- Excellent organizational skills with the ability to manage multiple tasks and keep information wellstructured.
- Comfortable using tools like Canva Wix Flodesk and Google Workspace.
- Experience drafting or editing email content newsletters or social posts.
- Ability to follow templates and brand voice guides.
- Skilled at using AI tools (e.g. ChatGPT) to draft edit and refine content.
- Strong research and problemsolving abilities.
- Selfstarter who is comfortable asking clarifying questions.
- Must have own webcam microphone and computer (relevant software and subscriptions provided).
- Excellent English verbal and written language proficiency (C2 on CEFR Scale).
- Access to a quiet work area at home with reliable internet 50 Mbps or more).
PREFERRED (NICETOHAVE) QUALIFICATIONS
- Familiarity with LinkedIn outreach or light lead generation.
- Experience formatting digital workbooks or slide decks.
- Prior experience using AI tools to support marketing or client service.
- Basic understanding of email performance metrics and what they mean.
- Comfort using productivity and task management tools (e.g. Notion Trello Asana).
ROLE SPECIFICATIONS
- Base Salary: Q10000 base salary.
- Role type: Fulltime.
- Location: Guatemala (Remote Work from home).
- Schedule: Monday to Friday: 8:00 AM 5:00 PM MST (AZ time).
RECRUITING PROCESS
- Application / Screening: When you apply for this position we will ask you a short questionnaire to get to know you a little bit better and ask you for some additional inputs to see if you qualify for the position. In addition we will ask you to complete a short psychometric evaluation and a short English proficiency assessment. The idea is to explore if this is a good fit before moving forward.
- Skills Assessment: You will be asked to complete a few exercises and/or projects designed to recreate the work tasks that you will be responsible for if you are given the role. This helps us gauge your skill level as well as give you a better idea of the required work.
- Skills Assessment Interview: This is a 60 min 90 min conversation where we further test your skills learn about your previous working experiences and evaluate culture fit to the role and company.
- Hiring Manager Final Interview: This is a 30 min 60 min conversation with the positions Hiring Manager (and potentially a few company team members) to get to know you better and to set the expectations and vision for the role.
The entire process usually takes anywhere between 24 weeks to complete depending on the seniority of the position.
CONTACT US
If you have any questions or run into any complications while submitting your application please reach out to:
Employment Type
Full Time
