Office Assistant
Office Assistant
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Job Description
Do you value integrity and innovation How about passion and caring Great! Us too and thats why youll fit right in. Our intentional culture promotes trust and participation encouraging you to bring your heart and mind to work every day.
OutofScope
Permanent FullTime
InOffice
Location: Toronto West
Division: SGI CANADA Ontario Coachman Underwriting
Close Date: March 17th 2025
The successful candidate will be responsible for greeting customers in person or on the phone answering and directing all inquiries. In this role you will provide general administrative and office support to all staff as well as provide support to the Underwriting department.
Key Accountabilities
Note: This section is not intended to be an exhaustive list of duties and responsibilities other duties and responsibilities may be assigned.
Administrative Support
Prepares mail and other documents for shipping in a backup capacity.
Prepares standard correspondence and/or letters.
Maintains uptodate listings of internal staff and their areas of responsibility.
Orders and maintains standard office supplies in a backup capacity.
Supports the Underwriting department.
Customer Experience
Greets customers in person or by telephone.
Provides switchboard services by receiving transferring and/or referring calls to the appropriate department and/or person.
Ensures all inquiries are effectively dealt with in a timely manner.
Prioritizes workload to ensure a high level of customer service is achieved and maintained.
Develops and maintains positive working relationships with claimants insureds brokers clients and service providers.
Leadership
Actively contributes to and support a culture of a high performing workforce.
Participates in divisional succession plans ensuring ongoing professional and career development and supports development in others.
Supports a culture of leadership and accountability to effectively deliver on strategic and corporate strategies.
Is actively committed to leadership development across the company supporting team and workforce readiness through mentoring training and developmental opportunities.
Corporate Management
Enables the success of programs and policies that are in alignment with corporate strategic and divisional strategies.
Manages risk in area of authority.
Ensures that the Health Safety and Emergency Management Policy is applied in area of responsibility.
Education & Experience
Grade 12/GED
6 months 1 year experience in office administration
Insurance industry experience or underwriting support experience is preferred
Knowledge Skills & Abilities
Knowledge of filing techniques and general office procedures.
Knowledge of procedures and practices in business operations.
Skill in Microsoft Word and Excel.
Diversity is a cornerstone of SGI. We believe all candidates should be given the opportunity to fully participate during the recruitment process. If you require an accommodation we invite you to submit your accommodation request to and we will work through your request with you. All information received will be kept confidential.
Posting Close Date:
March 17 2025As you prepare to submit your application and cover letter if applicable please highlight the achievements that demonstrate why youre a great candidate for this role.
Employment Type
Full-Time
