Sr Director Affluent Consumer Segments
Sr Director Affluent Consumer Segments
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Job Description
Team Summary
The Consumer Card Product & Segments group manages the deployment and optimization of Visas core products base consisting of Credit Debit and Prepaid payments solutions globally. The team is also responsible for the development and deployment of innovation across this product suite. To do this we work in close partnership with Visa clients and key internal and external stakeholders across the globe. We are also a key part of the transition of conventional cardbased solutions onto digital form factors ensuring Visa payments solutions remain the marketleading way for consumers to spend their money and manage their payments across Visas global regions.
Visa Inc. is seeking a dynamic and visionary Senior Director to lead the development and delivery of Visas Affluent Consumer Segment strategy. This role is pivotal in driving the evolution of our offerings from creating new Ultra High Net Worth (UHNW)focused propositions to refreshing our existing Mass Affluent product set. The ideal candidate will be a thoughtleader who has experience in and a hunger to roll up their sleeves and get involved in new product development and gotomarket planning and who has exceptional crossfunctional stakeholder management skills and a proven talent for leading and inspiring teams.
Reporting to the VP Card Products & Segments the SD Affluent & Consumer Segments will be responsible for initiatives across six broad areas of responsibility.
Key Responsibilities:
Strategic Leadership:
- Develop and execute a comprehensive strategy for Visas Affluent Consumer Segments from Mass Affluent through to Ultra High Net Worth (UHNW).
- Identify market opportunities and trends to drive innovation and growth within the Affluent Segment.
- Work closely with executive leadership to align segment strategies in line with overall business objectives.
Product Development & Enhancement:
- Lead the development of new innovative UHNW propositions that meet the unique needs of this narrow but important consumer base.
- Oversee the refresh and enhancement of existing Mass Affluent products to ensure they remain competitive and relevant.
- Collaborate across the Product organization and with marketing finance risk compliance and technology teams to deliver bestinclass solutions.
Stakeholder Management:
- Foster strong relationships with internal and external stakeholders including financial institutions partners and service providers.
- Serve as a key spokesperson for the Affluent Segment representing Visa at industry events and forums.
- Ensure alignment and collaboration across various functions and regions to drive successful product launches and initiatives.
Team Leadership:
- Lead and mentor a highperforming team of direct and dotted line reports fostering a culture of innovation collaboration and excellence.
- Provide guidance and support to team members enabling their professional growth and development.
- Drive accountability and performance through clear objectives and regular feedback.
International Focus:
- Leverage significant international experience to drive global strategies and adapt them to regional markets.
- Ensure a deep understanding of highly diverse market dynamics and industry landscapes as well as consumer behaviors and preferences across different geographies.
Future Segment Strategy planning and development
- While the initial focus of this role will be on Affluent Segments the roleholder will also need to plan for development of strategies to appeal to and drive Visa preference amongst.
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.
Qualifications :
Basic Qualifications:
- 12 or more years of work experience with a Bachelors Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD) or a minimum of 5 years of work experience with a PhD
Preferred Qualifications:
- 15 or more years of experience with a Bachelors Degree or 12 years of experience with an Advanced Degree (e.g. Masters MBA JD or MD) PhD with 9 years of experience
- Bachelors degree in Business Marketing Finance or a related field MBA or advanced degree preferred.
- Minimum of 1015 years of experience in payments banking or financial services with a strong focus on customer segmentation and affluent/HNW consumers.
- Proven track record of developing and delivering successful product strategies and propositions for affluent segments.
- Strong experience in developing and managing Affluent or other segment focused propositions at a scheme or issuing bank with a keen understanding of issuer and Visa economics as well as the impact of regulation and market landscape factors on these economics
- Exceptional crossfunctional stakeholder management skills with the ability to ability to build strong positive relationships across a wide range of teams in Visa
- Capacity to manage multiple projects simultaneously exhibiting exceptional problemsolving skills and with an ability to identify solutions and how these can be leveraged speedily
- Strong leadership and people management capabilities with experience leading teams in a matrixed environment and a proven ability to attract and develop star junior talent
- Excellent communication and presentation skills with the ability to articulate complex concepts to senior leaders and external partners.
- Significant international experience with a deep understanding of global markets and consumer behaviors.
Additional Information :
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 510 of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 213000.00 to 332950.00 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on jobrelated factors which may include knowledge skills experience and location. In addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
