Room Attendant
You are at the heart of the hotel! As a Room Attendant you will take ownership of guest rooms ensuring that our guests are provided with a clean comfortable space and be a part of creating a memorable experience for them.
Responsibilities
- Consistently offer professional friendly and engaging service
- Clean all assigned guestrooms including: dusting making beds soiled linen removal from rooms and retrieval of clean linen from linen closets vacuuming bathroom cleaning inside window cleaning replenish rooms with supplies
- Sign in and out master keys daily
- Maintain proper usage of cleaning supplies and equipment
- Update and record all cleaned rooms
- Return and properly tag all lost and found articles in the Housekeeping Office
- Follow departmental policies and procedures and service standards
- Report necessary maintenance items
- Follow all safety and sanitation policies
- Other duties as assigned
What you will be doing:
- Clean all assigned guestrooms to standard
- Take initiative to add a personalized experience for the guest
- Take ownership of guests privacy and belongings while ensuring exceptional service
Whats in it for you:
- Paid Time Off
- Medical Dental and Vision Insurance 401K
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and Educational Assistance for further development
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities like Planet 21
Qualifications :
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
- Previous housekeeping experience an asset
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
- Ability to focus attention on guest needs remaining calm and courteous at all times
Physical Demands
Physical aspects of the position include but are not limited to the following:
- Constant standing and walking throughout shift
- Frequent lifting and carrying up to 30 lbs
- Frequent kneeling pushing pulling lifting
- Occasional ascending or descending ladders stairs and ramps
Additional Information :
Your team and working environment:
A team of Heartists that are committed to working together supporting each other and providing the best guest experience Feel Valued Feel Sparked We Are One
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We commit to a future where diverse identities are celebrated and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/V
Remote Work :
No
Employment Type :
Fulltime