We are seeking a dynamic and visionary General Manager to lead our operations in Novotel Almaty City Center Kazakhstan. As the primary strategic business leader you will be responsible for driving overall performance ensuring customer satisfaction and achieving financial goals while fostering a collaborative and innovative work environment.
- Develop and implement strategic plans to optimize revenue and profitability
- Lead and motivate a highperforming team to deliver exceptional customer service
- Oversee all aspects of operations including finance human resources sales and marketing
- Analyze market trends and competitor activities to identify growth opportunities
- Ensure compliance with local regulations and company policies
- Build and maintain strong relationships with key stakeholders including clients and partners
- Drive continuous improvement initiatives across all departments
- Manage budgets and financial performance to meet or exceed targets
- Cultivate a positive company culture that promotes innovation and employee engagement
- Represent the company at industry events and in the local business community
Qualifications :
- Proven experience as a General Manager or similar senior leadership role
- Bachelors degree in Business Administration Hospitality Management or related field
- Strong financial acumen with experience in budgeting and financial management
- Excellent leadership and teambuilding skills
- Outstanding communication and negotiation abilities
- Analytical mindset with a datadriven approach to decisionmaking
- Customerfocused attitude with a commitment to delivering highquality service
- Proficiency in strategic planning and implementation
- Ability to thrive in a fastpaced dynamic environment
- Fluency in English. Knowledge Kazak and Russian languages will be an advantage
- Track record of driving innovation and implementing process improvements
- Strong problemsolving skills and ability to make decisive actions
- Experience in change management and organizational development
Additional Information :
Novotel Almaty City Center is a contemporary 4star hotel situated in the heart of Almaty Kazakhstan.
Rooms:
The hotel features 190 wellappointed guest rooms and suites designed for both business and leisure travelers.
Outlets:
Le Resto: This restaurant offers a blend of authentic Kazakh cuisine and international dishes in a modern setting. Guests can enjoy a lavish buffet breakfast and a diverse la carte menu throughout the day.
N Arena: Located in the lobby N Arena is a lively bar ideal for sports enthusiasts and casual gatherings serving signature cocktails and snacks.
Wellness Center: Guests have access to an indoor swimming pool sauna and a 24/7 fitness center.
Remote Work :
No
Employment Type :
Fulltime