Genesis Trainer gn
Genesis Trainer gn
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Job Description
Primary Function of Position:
The Genesis Trainer will provide customers with onsite technology integration education and utilization support & training. This individual will closely partner with the Intuitive ecosystem partners like Sales Marketing Customer Training Customer Services Tech Support and Customer Success to ensure that customers have the necessary tools to launch optimize and sustain a successful robotic surgery program. The Genesis Trainer will be actively involved in care team training program support and continuous improvement initiatives and collaborate extensively on hospital staff education and learning initiatives.
Roles and Responsibilities:
- Develop and maintain expertise in the following:
- Intuitive technology use applications and troubleshooting
- Proper handling care and use of Intuitive Instruments and Accessories
- Cleaning and sterilization methodologies of Intuitive Instruments and Accessories
- OR care team Central Sterile lean methodologies best practices
- Training and coaching methodologies/techniques and best practices
- Independently manage assigned territory while effectively managing work time and schedule
- Collaborate with customers as well as Intuitive commercial and support teams to formulate a customized integration and education plan based on hospital use patterns processes protocols goals and other feedback
- Uncover customer needs utilization barriers and opportunities
- Leverage data analytics tools to derive valuable insights strategies
- Prioritize potential solutions in creation of an integration and education plan
- Gain alignment with all parties on said plan
- Deliver tailored process optimization best practices cost effectiveness and onsite inservices regarding Intuitive Technology for surgeons care teams and Central Sterile staff
- Track progress and communicate status to customer on a schedule identified within the plan
- Align with sales and marketing partners on delivering customized customer assistance as needed
- Support ongoing utilization and management of Intuitive technologies across all hospital stakeholders
- Support Intuitive technology troubleshooting and general maintenance
- Identify and/or respond to customer complaints and ensure detailed documentation is captured in the proper business system or applications
- Provide OR case support as needed
Qualifications :
Required Knowledge Skills and Experience:
- Bachelors degree preferred preferably in Clinical or Health Sciences Healthcare Management Engineering Business Administration Communications or Education or equivalent experience
- 5 years training experience with proven experience providing training on complex topics and/or technology
- A proven record of planning organizing processes and assets in an OR surrounding collaborating and leading projects
- Experience in an Operating Room and/or Sterile Processing Department is a plus
- Proven ability to work effectively and drive results as part of a team
- Excellent communication and interpersonal skills with ability to present to varying group sizes
- Ability to excel in a highenergy fastpaced environment
- Willingness to be flexible with work hours
- Fluent in English and local language as required
- Ability to travel overnight up to 70
Additional Information :
Intuitive ist ein Arbeitgeber der gleiche und gerechte Beschftigungsmglichkeiten bietet. Wir bieten allen qualifizierten Bewerberinnen und Bewerber gleiche Beschftigungsmglichkeiten unabhngig von ethnischer Herkunft Geschlecht Schwangerschaft sexueller Orientierung Geschlechtsidentitt nationaler Herkunft Hautfarbe Alter Religion geschtztem Veteranenstatus Behindertenstatus genetischen Informationen oder einem anderen Status der nach den geltenden Gesetzen auf Bundes Landes oder lokaler Ebene geschtzt ist und verbieten jegliche Form von Diskriminierung und Belstigung.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
