Director of Billing and Business Services
Director of Billing and Business Services
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Salary Not Disclosed
1 Vacancy
Job Description
Role: Director of Billing and Business Services
Location: Bakersfield CA
Type: Fulltime Direct Hire
Salary: $120000 $140000
DUTIES AND RESPONSIBILITIES
The Director of Billing Services is responsible for overseeing all client services related to the billing of ground and critical care ambulance transport services. This role includes managing and developing the medical billing staff ensuring adherence to best practices maintaining professionalism and promoting considerate communication with patients. The Director provides effective leadership to all employees within the Business Office coordinating daily activities to ensure smooth operations. Additionally the Director is tasked with maintaining a costeffective and productive division that fosters market share growth while supporting the companys profitability and longterm success.
ESSENTIAL JOB FUNCTIONS
- Lead and manage all Business Office medical billing staff ensuring a high level of productivity and efficiency. Provide training allocate work and resolve personnel issues to maintain a positive and highperforming team. Foster a culture of accountability collaboration and professionalism.
- Oversee the full billing and collection process including financial intake insurance verification service authorizations coding claim submission claim posting accounts receivable and collections. Ensure timely and accurate billing to maximize revenue collection and minimize delays.
- Direct the daytoday operations of the department ensuring all activities are aligned with company goals and compliant with federal state and industry regulations. Implement efficient processes to streamline workflows and enhance operational efficiency.
- Continuously monitor team productivity set clear performance goals and assess progress. Use datadriven insights to recommend and implement strategies for process improvement team development and enhanced performance outcomes.
- Analyze trends prepare reports and provide insights to leadership for strategic decisionmaking.
- Ensure accountability for the entire revenue cycle from client contact through billing cash receipts and final collections. Regularly assess and optimize the process to ensure prompt accurate and effective revenue recovery.
- Keep the team informed on the impact of regulatory changes ensuring that billing practices remain compliant with all federal state and payer regulations. Make timely recommendations for corrective actions to safeguard the companys compliance.
- Effectively communicate all new regulatory billing changes and updates to the CFO and relevant management staff ensuring clarity and timely implementation of adjustments in policies and practices.
- Ensure all reimbursements comply with payer contracts and applicable federal and state regulations. Monitor revenue cycle performance to ensure compliance and the achievement of key performance benchmarks.
- Work with administration to meet business and community goals and objectives.
- Ensure Business Office metrics and objectives are consistently met.
- Oversee employee performance including onboarding coaching and disciplinary actions in collaboration with Human Resources.
- Stay abreast of changes in billing regulations industry best practices and new technologies. Attend relevant Continuing Education seminars or courses to ensure the team stays uptodate and fully compliant.
- Ensure the team maintains strict adherence to HIPAA and all other health information management regulations safeguarding patient privacy and confidentiality at all times.
- Billing Software Integrity: Maintain billing software integrity collaborating with IT for upgrades and evaluations.
- Other Duties: Perform additional tasks as assigned by the CFO to support company objectives.
KNOWLEDGE SKILLS & ABILITIES
- Business & Financial Acumen: Strong understanding of business operations decision support systems and basic accounting principles.
- Analytical & Strategic Thinking: Skilled in analyzing data drawing strategic conclusions and performing predictive analysis to drive solutions and improvements.
- Technology & Efficiency: Proficient in adopting new technologies to optimize workflows and improve operational efficiency.
- Communication & Software Expertise: Excellent communication skills both oral and written with advanced proficiency in Microsoft Office and spreadsheets.
- Medical Billing & Compliance: Extensive knowledge of billing systems including Medicare Medicaid and private payers with expertise in regulatory and coding requirements.
- Policy Development & Compliance: Experience creating billing and reimbursement policies that comply with regulations while ensuring data security and patient privacy.
- Strategic Planning: Ability to design implement and evaluate strategies for quality efficiency and consistency in programs.
- Leadership & Team Collaboration: Strong leadership training and supervisory skills with a focus on fostering positive team dynamics and meeting deadlines.
- ProblemSolving: Effective at managing complex problems with multiple variables in an organized and structured approach.
MINIMUM QUALIFICATIONS
- Bachelors Degree in Business Administration or related field or 57 years of progressive experience in healthcare revenue cycle operations.
- Minimum 2 years of management experience in a healthcare setting with expertise in medical billing/reimbursement.
- Indepth knowledge of Federal State Medicare MediCal and government payer regulations.
- Proficient in Microsoft Office and other systems with the ability to generate reports and spreadsheets.
- Strong leadership interpersonal communication and critical thinking skills.
billing,Supervisory Management,Healthcare,HIPAA
Employment Type
Full Time
