Floating Service Station Manager
Floating Service Station Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job Title: Floating Site Manager
Job Purpose: To ensure the site operates efficiently and effectively while delivering the highest level of customer service and fresh food offerings at all times. Responsible for achieving key store targets through the effective management of people and operations.
Key Responsibilities:
Operational Management
Take full responsibility for the efficient daytoday operations of the site.
Ensure the store meets company standards in merchandising presentation and customer care.
Achieve sales margins and wastage targets.
Implement HACCP and maintain the highest level of hygiene and compliance throughout the store.
Ensure the store remains clean wellmaintained and fully compliant with relevant legislation.
Manage rostering annual leave and maintain accurate employee records.
Set monitor and achieve sales targets including gross profit margin net margin and waste control.
Oversee stocktaking and manage overheads in line with the annual budget.
Team Leadership & Development
Lead by example promoting teamwork and fostering a positive workplace environment.
Train coach and develop team members to meet required standards.
Conduct performance and probation reviews identifying training needs and ensuring development programs are in place.
Maintain strong communication between employees and management in a respectful and inclusive manner.
Stock & Merchandising Management
Maintain full responsibility for site stock range and processes.
Implement planograms correctly and ensure appropriate product range in store.
Merchandising shop area to maximize product performance.
Manage weekly and monthly stock takes.
Financial & Back Office Management
Perform daily cash reconciliation and cash control.
Conduct daily bank lodgements and report any discrepancies.
Oversee data entry for deliveries invoices cash reconciliations and wet stock data.
Generate and analyze sales reports to track performance.
Facilities & Security Management
Address breakdowns and system failures by reporting to the relevant department.
Coordinate contractor callouts and necessary site maintenance.
Manage security issues and escalate when required.
Customer Service Excellence
Ensure customer satisfaction remains the top priority.
Resolve customer complaints at the local level and escalate when necessary.
Follow through on all customer queries and concerns in a timely manner.
Health Safety & Compliance
Lead by example in maintaining safe working practices following relevant Health & Safety regulations.
Ensure compliance with workplace safety laws for staff customers and contractors.
Take responsibility for health safety and welfare measures across the site.
Job Requirements:
Minimum of 3 years experience in a retail management role (Assistant Manager or Site Manager level).
Strong passion for retail with a proactive and accountable work ethic.
Demonstrated leadership and people management skills.
Ability to interpret and act upon reports to drive performance.
Full clean driver s license and own transport required.
Excellent communication delegation and problemsolving skills.
KPI and targetdriven mindset thriving in a fastpaced environment.
Benefits:
Competitive salary & flexible working arrangements.
Employee discount scheme.
Paid family leave including maternity & parental leave.
Enhanced annual leave entitlements (up to 27 days).
Funded health insurance scheme.
Employee assistance program including GP online & counseling services.
Employee referral bonus.
Travel & Bike to Work scheme.
Savings and mileage schemes.
Ongoing training appraisals and career development opportunities.
Access to an Elearning and Development Portal.
For more information on this role get in touch with Jody onor send your CV to
Management, Retail, Sales, Customer Service
Employment Type
Full Time
