Jewelry Sales Associates role involves assisting customers in selecting and purchasing jewelry providing product knowledge offering advice on styles and trends and handling transactions all while maintaining excellent customer service.
Heres a more detailed breakdown of a typical jewelry sales job description:
Core Responsibilities:
Customer Service:
Greet customers warmly and provide a positive shopping experience.
Listen attentively to customer needs and preferences.
Answer customer questions about jewelry materials styles and designs.
Offer advice and recommendations to help customers make informed decisions.
Handle customer inquiries and resolve any issues or complaints.
Sales:
Present and sell jewelry products effectively.
Achieve individual and team sales targets.
Develop and maintain strong relationships with customers.
Upsell and crosssell products to maximize sales.
Process sales transactions accurately and efficiently.
Product Knowledge:
Maintain a thorough understanding of the jewelry products offered including materials styles and trends.
Stay updated on new products and industry developments.
Be able to confidently answer customer questions about the products.
Store Operations:
Ensure the store is clean organized and wellmaintained.
Assist with stock management including receiving organizing and displaying merchandise.
Participate in inventory counts and audits.
Handle cash and credit card transactions accurately.
Follow company policies and procedures.
Other Duties:
May be required to assist with other tasks as needed such as gift wrapping or answering phones.
May be involved in marketing or promotional activities.