Travel Advisor
Travel Advisor
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Job Description
Were a technology information and media company. And we require a German speaking travel advisor talent.
1. Competitive pay model with performance bonuses.
2. Private Health and Life Insurance.
3. Industry standard Monday to Friday 40 hour working schedule.
4. 25 days annual leave.
5. 14 salaries.
Description:
1. Respond and record consumer inquiries/questions raised through free phone lines for customers.
2. Maintain Accurate data input of consumer inquiries questions and feedback on the customer services database.
3. Ensure Client complaints are dealt with and logged in line with the companys complaints escalation policy.
4. Ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately.
5. Troubleshoot through the use of open questions support documents and system training.
6. Offer recommendations to common problems or frequently asked questions.
Requirements:
1. High School Diploma or Higher.
2. Native/Fluent German.
3. Good level of English C1.
4. Good ProblemSolving Skills.
5. Strong troubleshooting skills.
6. Hold EU ID or Residence Card.
If youre moving in from outside of Greece then well help you by providing a bonus to aid you with getting settled.
Living and working in Athens offers a unique combination of rich culture heritage modernity and an affordable Mediterranean charming lifestyle making it an appealing experience. From ancient ruins buzzing cafes vibrant neighborhoods to beautiful beaches Athens is an inspiration offering harmony and balance in your daily life.
Employment Type
Full Time
