Automotive Service Advisor
Automotive Service Advisor
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Are you wanting more out of your automotive career Come join the team of the best dealership in townALLEN TURNER CHEVROLET!We are currently seeking experienced Service Advisors interested in serving our customers with Respect Humility and Excellence all while working for a company that truly values its employees! If this seems like the opportunity you have been waiting for please keep reading!
BENEFITS
- Medical dental and vision insurance
- Long and shortterm disability and life insurance
- Matching 401(k) plan & profit sharing
- Paid vacation & holidays
- 5day work week
- Employee purchase program
- Employee events and recognition such as service awards holiday parties food truck Fridays etc.
- A friendly professional work environment
- Opportunities to advance within the company
JOB DUTIES
- Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt courteous and effective service.
Take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries whether phone or in person to assure the customer does not get mishandled.
Ensure the daily inventory of technicians time is consistently sold to service customers.
Answer technical questions about vehicle problems warranties services and repairs.
Maintain Customer Happiness scores at or above company standards.
Assist in diagnosing vehicle problems; order parts and tools as necessary.
Oversee administration of warranty claims as well as training and supervising of service department.
Set schedules and assigns tasks to service department employees.
Reinforces company policies and adheres to company standards.
Encourages compliance with applicable laws and regulations.
Maintain good working relationship with factory(s) and foster positive employee relations.
Collaborate with upper management to make service department hiring and discipline decisions.
Job Qualifications:
Previous experience at an automotive dealership preferred
Excellent customer service skills
Positive friendly attitude along with a customer service mentality
Ability to effectively communicate with customers coworkers vendors etc.
Demonstrated ability to manage others
Time management and organization skills
Professional wellgroomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and selfmotivated
Abilityto work with little supervision
Valid drivers license and clean driving record
Willing to submit to preemployment drug screen and background check
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
