Reception Team Leader
Reception Team Leader
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Salary Not Disclosed
1 Vacancy
Job Description
Reception Team Leader
First impressions are everything! As a Reception Team Leader you will lead the team taking care of our guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What is in it for you:
- On the job training and personal development opportunities
- Working across two hotel brands Novotel and ibis
- Uniform and staff meals provided
- Discounts at Accor Hotels Globally
What you will be doing:
- Leading the reception teams to deliver great guest experiences and working with the team on reception as needed by the business.
- Working with the reservations team leader to ensure all reservations (including groups) are accurate and all guest requests are responded too
- Supporting the front office manager with daily banking and account reconciliation as well as accounts receivable processes.
Qualifications :
Good with computers and microsoft applications
Service focused personality is essential
Additional Information :
Experience is an asset
Prior experience working with Opera or a related system is a benefit but not essential
Fluency in English
Additional languages are a plus
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Parttime
Employment Type
Part-time
