Senior Hospitality Executive
Senior Hospitality Executive
Posted on :
01-04-2025
Employer Active
1 Vacancy
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Job Description
Responsible for all areas of the Experience Centre to oversee and ensure a bestinclass guest experience and that they are presented to the highest standards are consistently clean and tidy e.g. buffet areas drinks stations bar reception shop including but not limited to:
- Overseeing and supporting the setup and pack down of rooms for meetings/events ensuring this is completed in a timely manner and with time to allow for unexpected and lastminute changes
- Overseeing and supporting the welcoming of all guests and showing them to their meeting/event space ensuring that general housekeeping orientation is given
- Oversight and supervision of catering delivery
- Oversight and management of the Front of House team
- Oversight and management of casual staff during meetings/events
- Oversight of the bar facility to include stock taking ordering and presentation
- Facilitating tours of the Williams Collection Factory and DIL
- Leading on the Williams Experience Centre Reception.
- Oversight of the laundry counting and organisation at the end of each event ready for collection and ensuring that clean laundry is put away whilst checking quantities
- Supporting with the Williams merchandise shop sales and organisation
- Oversight of endofday procedures: Turning off all lights aircon and closing doors
- Responsible for looking after the daytoday running of equipment
- Being a key point of contact for client meetings/events to ensure that the venue is laid out in accordance with the plans and to adjust where necessary
- Identify and implementing ways to further enhance our guest experience
- Oversight of stock handling ensuring any new stock is put away in a timely manner and into date order with oldest used first to reduce waste
- Oversight to ensure good practice is in place with food waste and clearing away and to maintain sustainability requirements.
Qualifications :
- Proven experience of working in a senior guest experience role
- Previous team management
- Experience working with internal and external customers/clients
Additional Information :
#LIJO1
Atlassian Williams Racing is an equal opportunity employer that values diversity and inclusion. We are happy to discuss reasonable job adjustments.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
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