Service Secretary - BMW of Chattanooga
Service Secretary - BMW of Chattanooga
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Duties and Responsibilities:
Respond to internet inquiries with courtesy accuracy and professionalism.
Promptly and accurately enter all customer inquiry data into the CRM.
Generate appointments.
Conduct phone surveys to assess customer preferences and quality of experience.
Effectively utilize lead management tools.
Compile all necessary reports forms and other documentation on a timely basis.
Perform other jobrelated duties as assigned.
Exhibit ethical behavior provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers. Qualifications:
Excellent verbal and written communication skills.
Background in managing and working with rental fleet vehicles is preferred.
Qualifications :
High school diploma or the equivalent.
Ability to read and comprehend instructions and information.
Two years of experience in a dealership position.
General knowledge of vehicle mechanical operations.
ASE certification preferred.
Sales experience preferred.
Professional personal appearance.
Excellent oral and written communication skills.
All applicants must be authorized to work in the USA
All applicants must perform duties and responsibilities in a safe manner
All applicants must be able to demonstrate ability to pass preemployment testing to include background checks MVR drug test credit report and valid driver license Its time to make the most important move of your career. From our cooperative teambased approach to our more than 1000 internal advancements each year its eas
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
