drjobs Customer Service Representative

Customer Service Representative

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1 Vacancy
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Job Location drjobs

Myrtle Beach, SC - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Description:
We are seeking a dedicated and customeroriented Customer Service Representative to join our team. In this role you will be responsible for providing highquality support to clients handling inquiries and ensuring customer satisfaction. The ideal candidate is a strong communicator with problemsolving skills and a commitment to delivering excellent service.

Responsibilities:

  • Respond to customer inquiries via phone email and inperson interactions

  • Provide accurate information about products services and company policies

  • Resolve customer complaints efficiently and professionally

  • Maintain records of customer interactions and transactions

  • Assist in processing orders applications and service requests

  • Collaborate with internal teams to improve customer experiences

  • Follow up with customers to ensure satisfaction and issue resolution

  • Stay up to date with company products services and industry trends

 


Qualifications :

Skills & Qualifications:

  • Previous experience in customer service or a related field preferred

  • Strong verbal and written communication skills

  • Ability to handle customer concerns with patience and professionalism

  • Excellent problemsolving and multitasking abilities

  • Attention to detail and organizational skills

  • Proficiency in Microsoft Office and customer service software

  • High school diploma or equivalent required

 


Additional Information :

Benefits:

  • Competitive salary

  • Opportunities for career growth and advancement

  • Comprehensive training and support

  • Health and wellness benefits

  • Paid time off and holidays

  • A positive and teamoriented work environment


Remote Work :

No


Employment Type :

Fulltime

Employment Type

Full-time

Company Industry

Department / Functional Area

Customer Service

About Company

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