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1 Vacancy
The Center Associate delivers worldclass customer service to all retail customers by receiving and processing packages for courier shipment as well as operating copiers fax machines binding equipment laminating machines pointofsale devices and help manage the ups stores world class leading mailbox rental services.. The Associate expertly advises our valued customers by providing accurateinformation on our array of products services and bestvalue options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience strong computer and internet skills a friendly and genuinely helpful demeanor and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. We offer both full time and part time positions as well as weekend work schedules.
RESPONSIBILITIES
Delivers outstanding customer service to walkin customers and telephone email inquiries
Continuously practices good listening skills with customers UPS Store team members and leadership
Takes ownership of the customers shipping needs and offers viable solutions
Takes action to learn all product and service offerings alternative solutions and industry trends
Operates all equipment software and devices in an expert fashion and is willing to teach others
Maintains a clean organized and safe working environment
Performs other duties as assigned
QUALIFICATIONS
Strong computer skills including Microsoft Office and Adobe Suites
Outstanding phone skills
Strong verbal and written communication skills including spelling and math
Prompt reliable and responsible
Able to lift 40 pounds
Required Experience:
IC
Full-Time