Foremost a waiter is a food and beverage server. As such he or she must be familiar with the menu wine list and if applicable entertainment offerings presented by the establishment. Depending on the size of the restaurant the Server will be required to serve customersdaily. In this capacity the Server waiter greets customers sitting in his station serves beverages and informs customers of the specialties of the day. After taking their order to the kitchen he brings the customers food to the table. Throughout the meal the Server waiter checks in on the diners answering and resolving any issues that have arisen.
A Server oversees the team of front waiters and sever assistant who are assigned to his/her shift. When new team members are hired he/she trains them on a variety of subjects such as facility policiesprocesses for serving guests and any other corporate initiatives. As a Server he/she enforces those policies identifying the team members who are negligent providing warnings and retraining. Additionally he/she ensures that all time schedules are adhered to monitoring the attendance of their respective team.
Type: Hourly Parttime
Pay rate: $17.25 tips
Duties and Responsibilities:
Responsibilities include but are not limited to:
Anticipate guests needs and ensure that service meets/exceeds expectations to ensure a memorable and pleasant dining experience.
Maintain communication with and supports Manager General Manger and Dining Room Manager.
Inspect dining room section table settings chairs floors proper maintenance cleanliness and safety. Take immediate action to correct any issues.
Manage the guest reservations assigned to his /hersection.
Receive and greet guests; assist with seating.
Check tables throughout service times for guest satisfaction resolve guest complaints.
Enforce restaurant rules regulations and policies.
Monitor his/her respective team and maintain uniform service standards.
Conduct daily lineup with respective team.
Ensure side work is completedevery dayand dining room supplies are stocked. Reports any supply shortages to the Manager.
Review daily specials station and other applicable announcements.
Train newhires in service standards menu items use of Aloha system and up selling.
Train food service on a continuous basis.
Assist with banquet room set up and break down.
Coordinates food service between kitchen and service team.
Lead to achieve desired results in high quality service and experience for our guests.
Perform other related duties as assigned.
Qualifications:
Experience with extensive knowledge in restaurants and private parties.
Possess excellent communication skills.
Understands and follows written directions.
Must be able to provide legible communication.
Works cooperatively in a team environment.
Must be comfortable learning new skills.
Can perform calmly under pressure.
Uses critical thinking reasoning skills to solve problems quickly.
Manages time effectively
Skills and Attitudes:
Must be motivated hardworking passionate and handle multiple tasks and responsibilities.
Must have the ability to:
Able to work at a rapid pace while maintaining attention to detail; ability to multitask.
Must have good leadership skills.
Must be skilled in time management.
Must have teaching and motivational skills.
Must exhibit an excellent service attitude and be willing to go out of their way to accommodate the guests and exceed their expectations.
Must maintain a level of professionalism and communicate effectively and promote sales.
Must show enthusiasm for the job and for the restaurant.
Must be considerate patient and willing tohelpfellow employees.
Must have a good selfimage and be able to command the respect of the employees.
Must be able to tolerate pressure and work calmly and efficiently during busy times.
Must handle guest complaints according to restaurant policies and procedures.
Possess the highest work ethics personal morals and honesty beyond reproach.
Education:
Must have one or more of the following:
Minimum of 2 years serving experience required in fine dining or upscale restaurant.
Equivalent combination of education and experience.
Certificates Licenses and Registrations:
San Diego County Food Handlers Card (must be turned in within 30 days of employment).
Antiharassment and nondiscrimination 1hour class.
RBS Responsible Alcohol Service (must be turned in when training concludes)
Physical Requirements:
Must be able to sit stand or walk for up to 8 hours at a time.
Must be able to lift at least 50 pounds safely and properly.
Must be able to bend stoop and climb.
Must be able to push and pull.
VENUE
Huntress is the most adventurous and energetic modern steakhouse in downtown San Diego offering the finest cuts of meat one of the largest collections of Japanese whisky brands in California and a contemporary lively atmosphere where music elevates every dish. Huntress provides an alluring experience to provoke your primal instinct capture your senses and charm your evening.
ABOUT RMD Group
RMD Group was formed by three partners who had a passion for hospitality and creating unforgettable experiences. For over a decade RMD has been a driving force in the industry creating some of San Diegos most successful and exciting concepts including Rustic Root Huntress Lumi Side Bar and FLUXX. In addition the group works with a thriving portfolio of hospitality and lifestyle concepts that include Ballast Point Brewing and Hard Rock Hotels Float and 207. RMD brings extensive expertise in all areas of consulting including design development and management plus a talented team of industry leaders that continue to elevate guest and client experience in San Diego and beyond.
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