MS Dynamics CRM Lead

Job Description: MS Dynamics CRM Lead

Mandatory Skills:

• Microsoft Dynamics CRM / Dynamics 365
  
• Azure Integration (Functions Logic Apps APIM)
  
• Power Apps and Power Automate
  
• Web API Integration
  
• Managed Solutions Deployment
  
• SSRS and Power BI Reporting
  

Secondary or Good to Have Skills:

• Source Control and CI/CD
  
• Service Modules Expertise
  
• Technical Specification Writing
  
• Client Communication & Risk Management
  

1. Years of Experience: 6 Years
   
2. Role Type: Permanent (Talpro)
   
3. CTC Offered: 16 LPA
   
4. Notice Period: Immediate
   
5. Work Mode: Hybrid
   

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Role Overview: We are seeking an experienced and dynamic MS Dynamics CRM Lead to join our team. The ideal candidate will possess deep expertise in Microsoft Dynamics CRM Power Platform Azure integration services and strong leadership capabilities. As a Dynamics CRM Lead you will play a pivotal role in CRM implementation integration and providing technical guidance and mentorship to the team. Your role will require proactive engagement with clients managing expectations and consistently delivering effective solutions.

Key Responsibilities:

• Lead CRM solution design development and deployment across multiple projects ensuring best practices and highquality standards.
  

• Act as a senior Dynamics 365 developer and provide leadership for at least two full lifecycle CRM implementations.
  

• Design and develop customizations plugins workflows Azure functions and logic apps ensuring seamless integration and optimized performance.
  

• Develop and manage deployments using managed solutions emphasizing robust scalable and maintainable practices.
  

• Leverage Power Apps and Power Automate to enhance user experiences and automate business processes effectively.
  

• Integrate MS Dynamics CRM seamlessly with external systems through Azure APIM Web APIs or similar middleware.
  

• Develop insightful and actionable reports using SSRS and Power BI dashboards enabling informed decisionmaking.
  

• Provide expert guidance on service modules optimizing customer service processes within the CRM.
  

• Prepare technical specifications manage change requests and accurately estimate efforts required for enhancements.
  

• Proactively identify risks manage client expectations and maintain clear consistent communication throughout the project lifecycle.
  

• Implement and manage version control systems and continuous integration/deployment pipelines to streamline development processes.
  

Technical Expertise:

• Extensive handson experience 6 years) in Microsoft Dynamics CRM and Dynamics 365.
  

• Demonstrated experience in Azure integration services (Azure Functions Logic Apps Azure APIM).
  

• Proficiency in Power Apps and Power Automate with a proven track record of automating business processes.
  

• Expertise in Web API development and integration with both internal and external systems.
  

• Strong reporting skills utilizing SSRS and Power BI.
  

• Solid understanding of service modules and experience in enhancing customer service operations.
  

• Competence in version control systems and experience with CI/CD environments.
  

Leadership and Soft Skills:

• Proven ability to mentor coach motivate and supervise technical teams.
  

• Excellent communication skills to liaise effectively with internal stakeholders technical teams and external clients.
  

• Strong analytical and problemsolving capabilities with an innovative mindset.
  

• Selfmotivated with the ability to work independently as well as collaboratively in a team.
  

• Demonstrated customerfocused approach with active listening and consultative skills.
  

• Ability to clearly articulate technical information and manage client interactions professionally and proactively.
  

If you are passionate about driving excellence in CRM solutions committed to delivering impactful results and have a track record of effective team leadership we invite you to join our innovative and dynamic team.

Job Description: MS Dynamics CRM Lead Mandatory Skills: Microsoft Dynamics CRM / Dynamics 365 Azure Integration (Functions, Logic Apps, APIM) Power Apps and Power Automate Web API Integration Managed Solutions Deployment SSRS and Power BI Reporting Secondary or Good to Have Skills: Source Control and CI/CD Service Modules Expertise Technical Specification Writing Client Communication & Risk Management Years of Experience: 6+ Years Role Type: Permanent (Talpro) CTC Offered: 20 LPA Notice Period: Immediate Work Mode: Hybrid Role Overview: We are seeking an experienced and dynamic MS Dynamics CRM Lead to join our team. The ideal candidate will possess deep expertise in Microsoft Dynamics CRM, Power Platform, Azure integration services, and strong leadership capabilities. As a Dynamics CRM Lead, you will play a pivotal role in CRM implementation, integration, and providing technical guidance and mentorship to the team. Your role will require proactive engagement with clients, managing expectations, and consistently delivering effective solutions. Key Responsibilities: Lead CRM solution design, development, and deployment across multiple projects, ensuring best practices and high-quality standards. Act as a senior Dynamics 365 developer and provide leadership for at least two full lifecycle CRM implementations. Design and develop customizations, plugins, workflows, Azure functions, and logic apps, ensuring seamless integration and optimized performance. Develop and manage deployments using managed solutions, emphasizing robust, scalable, and maintainable practices. Leverage Power Apps and Power Automate to enhance user experiences and automate business processes effectively. Integrate MS Dynamics CRM seamlessly with external systems through Azure APIM, Web APIs, or similar middleware. Develop insightful and actionable reports using SSRS and Power BI dashboards, enabling informed decision-making. Provide expert guidance on service modules, optimizing customer service processes within the CRM. Prepare technical specifications, manage change requests, and accurately estimate efforts required for enhancements. Proactively identify risks, manage client expectations, and maintain clear, consistent communication throughout the project lifecycle. Implement and manage version control systems and continuous integration/deployment pipelines to streamline development processes. Technical Expertise: Extensive hands-on experience 6+ years) in Microsoft Dynamics CRM and Dynamics 365. Demonstrated experience in Azure integration services (Azure Functions, Logic Apps, Azure APIM). Proficiency in Power Apps and Power Automate with a proven track record of automating business processes. Expertise in Web API development and integration with both internal and external systems. Strong reporting skills utilizing SSRS and Power BI. Solid understanding of service modules and experience in enhancing customer service operations. Competence in version control systems and experience with CI/CD environments. Leadership and Soft Skills: Proven ability to mentor, coach, motivate, and supervise technical teams. Excellent communication skills to liaise effectively with internal stakeholders, technical teams, and external clients. Strong analytical and problem-solving capabilities with an innovative mindset. Self-motivated with the ability to work independently as well as collaboratively in a team. Demonstrated customer-focused approach with active listening and consultative skills. Ability to clearly articulate technical information and manage client interactions professionally and proactively. If you are passionate about driving excellence in CRM solutions, committed to delivering impactful results, and have a track record of effective team leadership, we invite you to join our innovative and dynamic team.