Provide administrative and operational support to the sales team ensuring seamless coordination between clients trainers and internal teams.
Handle incoming and outgoing couriers ensuring timely dispatch and tracking of documents training materials and essential packages.
Maintain and update internal databases and CRM systems ensuring accurate and uptodate information regarding their skills certifications and availability.
Assist in processing sales orders related to training sessions ensuring proper documentation followup and timely .
Prepare training schedules contracts proposals and reports using MS Office (Excel Word PowerPoint Outlook)
Ensure timely followup on client requests quotations and feedback ensuring a high level of customer satisfaction.
Organize and maintain all relevant sales and trainerrelated documentation ensuring it is easily accessible for future reference.
Ensure all trainer and client interactions schedules and feedback are accurately recorded in the CRM system to streamline operations.
Requirements
Bachelor s degree in Business Administration Marketing or a related field is preferred.
Bilingual proficiency in Arabic and English (both written and verbal) is a plus.
Proficiency in MS Office Suite (Excel Word PowerPoint Outlook) is essential.
Experience with CRM software (e.g. Salesforce Zoho) is a plus.
23 years of experience in admin coordination or administrative roles are mandatory.
Strong organizational and multitasking abilities with great attention to detail.
Excellent communication and interpersonal skills for handling clients and vendors
Ability to manage time effectively and handle competing priorities.
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