Senior Spa Therapist - King Street Townhouse Hotel Spa
Senior Spa Therapist - King Street Townhouse Hotel Spa
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Salary Not Disclosed
1 Vacancy
Job Description
About THG
We handle everything inhouse including technology content creation ecommerce marketing manufacturing new product development and logistics. This comprehensive approach ensures we can fully realise our vision and maintain our leadership in a rapidly evolving global industry.
About THG Experience
THG Experience is home to our portfolio of prestige event locations and luxury properties including Hale Country Club & Spa King Street Townhouse Hotel Great John Street Hotel and 100 King Street. Through these venues we create exceptional experiences services and content all of which ensure that our portfolio of brands and partners make realworld connections with their customers that create a lasting impact.
We also collaborate closely with THG Society our influencer marketing platform which allows brands to access extraordinary locations create content and host events with influencers and clients. THG Experience is perfectly positioned to deliver rapid growth for THGs fastmoving global brands. Its an incredibly exciting time to be joining the team.
About the role
We are currently is seeking aSenior Spa Therapist on full time basis to join our talented team at King Street Townhouse Hotel. We are looking for individuals with a passion for spa and wellness ready to deliver exceptional service and enhance experience for our esteemed members and guests.
The hotel also includes King Street Tavern (bar restaurant and wine cellars) afternoon tea rooms conferencing & event spacegym and treatment rooms which are available to hotel guests. King Street Townhouse boasts some amazing features such as its rooftop infinity spa pool with views of the spires and clock tower of Manchesters iconic town hall. The hotel prides itself in its reputation for special events and occasions. As such we are very popular for christenings wedding parties anniversaries and birthday celebrations. In addition to this we also have regular corporate banquets and events. Explore more about King Street Townhouse Hotel here.
Whats in it for You
- Exclusive room rates for you and your family
- 20 off dining at our hotel 50 off at Hale Country Club & Spa
- Up to 50 off on THG brands (Myprotein Lookfantastic ESPA and more)
- Inperson or video GP consultations discounted prescriptions and physiotherapy
- Increasing annual leave with service plus your birthday off
- Continuous learning and development opportunities
- 250 bonus for referring a friend
- Complimentary meals during shifts and provided uniforms
- Compliance training in Food Hygiene Alcohol Responsibility and more based on your role
- Access to inhouse Wellbeing Program
- Pension scheme for financial stability
Responsibilities
- Greet guests at reception to deliver a memorable experience
- Support the Spa Manager in delivering customer standards and constantly strive to exceed expectations
- Maintain a professional clean environment ensuring that our guests/members are comfortable
- Fully understand existing treatments and procedures to effectively deliver a world class service
- Ensure that all treatment rooms are prepared and fit for purpose
- Attend weekly/monthly team meetings and events
- Deliver exceptional aftercare and retail recommendations to all clientele
- High standards of presentation and cleanliness are maintained at all times
- Delivering brand standards
- Booking in clients and taking phone calls
- Achieving treatment and retail targets
Requirements
- Specific experience within a spa/health club environment
- Qualified to NVQ level 3 or equivalent
- Experience with ESPA and Elemis is preferred but not essential
- Impeccable attention to detail and customer service experience
- Proven experience working as part of a successful team with excellent interpersonal skills
- Knowledge in our brands NVQ level 3 beauty therapy or equivalent
- Previous Beauty therapy experience in a 5star / luxury background
- Natural leadership qualities
THG is proud to be a Disability Confident Committed employer. If you are invited to interview please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.
THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
Because of the high volumes of applications our opportunities attract it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you havent heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.
Required Experience:
Senior IC
Employment Type
Full Time
