Field Service Manager
Field Service Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
ESC Spectrum is a leading provider of systems and services for stack emissions monitoring at power plants and other industries throughout the country. We are looking for a Field Service Managerto join our team in Indianapolis.
This position is responsible for the management of our Indianapolisbased field service team including the remote technicians assigned to this office.
As a Field Service Manger you will:
- Hire mentor and develop a team of top performers and Ideal team players.
- Ensure contracts and projects are successful including but not limited to managing the customers expectations scheduling allocation of resources and ensuring invoicing and project closure are complete. This will require working with other department managers and their teams to successfully complete common projects.
- Participate in discussions with prospective clients and the sales team to ensure a technical understanding of clients needs.
- Provide technical input in all phases of projects including prebid bid and implementation. This may require participation in customer meetings either remote or on site.
- Develop relationships with customers and build their trust in ESC Spectrum leading to longterm retention of these customers.
- Participates in strategic planning particularly related to field service.
- This position is based in our Indianapolis office.
What Youll Need:
- Be a top performer and ideal team player who embodies our core values.
- Industry and technical experience sufficient to understand the problems and challenges of the teams but not necessarily be the technical expert in all applications and types of projects.
- Ideal candidate would have 5 years CEMS Field Service experience.
- Ideal candidate would have a demonstrated track record of managing people and projects.
- Ability to address customer concerns and manage expectations effectively.
- Ability to collaborate with other functional groups.
- Excellent communication and written skills
- Excellent skills with MS Office including Excel and MS Word
- Ability to travel up to 25
What We Offer:
- Casual work environment
- Competitive Salary and benefits package including Medical Dental Vision and 401K with company match
- Company paid ShortTerm and LongTerm Disability and Life Insurance 2X annual salary)
- Paid Time Off (PTO)
- Nine paid holidays per year and one personal day
About ESC Spectrum
We have been in business for over 50 years and over 50 of electric utility power plants use ESC Spectrum software or services. We have a stable business model and we are continuing to grow by expanding to serve petroleum refineries and petrochemical plants. ESC Spectrum has a team of over 200 employees with offices in Austin Indianapolis Pensacola and Pittsburgh. Our teams are made up of dedicated smart and reliable employees.
For more information about ESC Spectrum visit our website: www.escspectrum/about
Our values are at the center of our business:
- We not me
- Game On
- Do right by the Customer
Relocation assistance is not available for this position.
Equal Opportunity Employer including Disability/Vets
We are not able to provide sponsorship (H1B visa etc. for employment at ESC Spectrum.
Employment Type
Full Time
