Fashion Store Manager oversees all aspects of a retail store focusing on sales staff management customer service and profitability while ensuring compliance with company policies and industry standards.
Heres a more detailed breakdown of the role:
Key Responsibilities:
Sales and Profitability:
Achieve and exceed sales targets.
Analyze sales data identify trends and implement strategies to improve sales performance.
Manage budgets and expenses to maximize profitability.
Develop and implement promotional activities and displays to attract customers and drive sales.
Staff Management:
Recruit hire train and supervise staff.
Motivate and coach staff to achieve sales goals and provide excellent customer service.
Manage staff schedules attendance and performance.
Address employee concerns and issues in a timely and effective manner.
Customer Service:
Ensure a positive and welcoming shopping experience for all customers.
Address customer inquiries and complaints professionally and efficiently.
Resolve customer issues promptly and effectively.
Maintain a clean organized and attractive store environment.
Inventory Management:
Monitor inventory levels and ensure sufficient stock to meet customer demand.
Order merchandise and manage the flow of goods into and out of the store.
Implement and maintain effective inventory control systems.
Operations and Compliance:
Ensure compliance with company policies procedures and industry standards.
Maintain a safe and secure store environment.
Manage store operations including opening and closing procedures cash handling and security.
Liaise with head office and other departments as needed.
Other Duties:
Develop and implement visual merchandising strategies.
Stay uptodate on fashion trends and industry best practices.
Participate in store events and promotions.
merchandiser's job is to ensure that a store has the right products at the right time and price. They do this by: Analyzing trends: Monitoring consumer demand and market trends to predict which products will be in high demand Planning product ranges: Working with buyers to plan which products to sell and in what quantities Negotiating prices: Securing favorable prices and terms from suppliers Managing inventory: Tracking and managing stock deliveries and controlling stock levels Planning displays: Working with visual display staff to decide how to display products to maximize sales Forecasting sales: Predicting sales and profits and presenting sales forecasts Collaborating with other departments: Working with other departments to develop marketing strategies Training staff: Conducting training sessions for other store staff Merchandisers need to be organized, have strong communication and interpersonal skills, and be able to work well under pressure. They should also have excellent analytical skills and be comfortable using basic statistics