Application Support Engineer
Application Support Engineer
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1 Vacancy
Job Description
Job description:
- SAP Basis and HANA DB Admin
- Handles issues requests and changes to SAP and nonSAP systems in compliance to agreed SLA.
- Handle Severity 1/2 issues in terms of technical and communication to Functional & Applications Teams.
- Acts as Level 1 and 2 Support for HANA Administration
- Handles Monthly and/or Quarterly System Refresh of QA and Staging systems
- Performance tuning of SAP systems that may be based on OSS Notes EWA and AIG&SAP best practices.
- System Landscape Configurations and Operations
- Risk and Impact Analysis Planning and of SAP Kernel Upgrades SAP OSS Notes SAP AddOns and Support Packages and the like.
- Capacity Management to ensure that systems can accommodate workload especially on critical periods (yearend quarterend).
- Coordinates with Functional and Application Owners particularly on explaining the nature of maintenance activities and during occurrence of Sev 1/2 issues.
- The resource must be willing to learn skills such as CHEF Terraform AWS Python etc.
- Skilled at evaluating options and generating solutions and has the ability to handle multiple projects in a fastpaced and dynamic environment.
- Minimum 3 year(s) of experience is required
Employment Type
Full Time
