Assistant Front Office Manager
Assistant Front Office Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We are seeking a dynamic and customerfocused Assistant Front Office Manager to join our team in Novotel Visakhapatnam Varun Beach India. As a key member of our front office team you will play a crucial role in ensuring exceptional guest experiences and maintaining smooth operations at the front desk.
- Assist in managing daily front office operations including checkins checkouts and guest inquiries
- Collaborate with other departments to ensure seamless guest services and resolve any issues promptly
- Train mentor and motivate front office team members to maintain high performance standards
- Handle guest complaints professionally and implement appropriate corrective actions
- Oversee the accuracy of guest accounts and financial transactions
- Implement and maintain front office policies and procedures
- Assist in scheduling and staffing to ensure optimal coverage during all shifts
- Conduct regular performance evaluations and provide constructive feedback to team members
- Stay updated on industry trends and implement innovative practices to enhance guest satisfaction
- Support the Front Office Manager in strategic planning and goalsetting for the department
Qualifications :
- Minimum 3 years of relevant experience in a similar capacity
- Proven experience in a front office role within the hospitality industry preferably in a supervisory capacity
- Strong leadership and communication skills with the ability to motivate and guide a team
- Proficiency in hotel management systems and general computer skills
- Bachelors degree in Hospitality Management or related field preferred
- Fluency in English; knowledge of additional languages is a plus
- Detailoriented with excellent problemsolving and decisionmaking abilities
- Demonstrated commitment to delivering exceptional customer service and maintaining professional demeanour under pressure
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
