Benefits Specialist
Benefits Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
This Benefits Specialist will support the benefit processes for NIQs US and Canadian benefit programs which cover approximately 3300 employees. This role is responsible for the daytoday administrative tasks which support NIQs benefit programs including medical dental vision disability life insurance flexible spending accounts health savings accounts and retirement plans.
Essential Functions and Responsibilities
Employee Support and Issue Resolution: Provide excellent customer service when responding to benefit related inquiries from employees managers HR and vendors. Research issues when required and escalate to Benefits Program Manager or Benefits Director if necessary.
Enrollment Data: Maintain enrollment data for the Canadian benefit programs for new hires and terminations.
Leave of absences: Respond to messages in the leave inbox. Track leave of absence requests. Keep leave status updated in the Workday HR system. Partner with vendors to ensure accurate data clear employee communication and excellent service to employees on LOA. Review LOA processes to determine process improvement opportunities.
Tuition reimbursement program: Process applications respond to questions and ensure timely and accurate payments.
Retirement plans: Support initiatives related to daytoday administration of the 401(k) and Canadian retirement plans.
Invoice Support: Serve as backup to the Benefits Coordinator when needed including assisting with processing vendor invoices for payment setting up new vendors in ARIBA responding to questions from vendors and resolving any payment discrepancies.
Other: Support other benefit department initiatives and programs as needed.
Qualifications :
Minimum HS diploma bachelors degree preferred
2 years of experience in supporting the administration of benefit plans including annual enrollment annual and other periodic audits partnering with vendors to conduct nondiscrimination testing leave of absence processes and communications and creating training and communications materials for employees on company benefits and services
Strong Excel and analytical skills and a proven track record of using Excel to analyze and compare datasets and identify discrepancies including use of pivot tables and logic formulas such as VLOOKUPs concatenate function etc.
Understanding of 401(k) ERISA ACA compliance and other benefitrelated regulations
Experience with Workday or other HRIS systems and understanding of data integrations between HRIS system and vendor systems
Superior attention to detail and focus on accuracy
Proven ability to take initiative resolve problems and drive of deliverables
Ability to prioritize work and adjust priorities as needed with strong organizational and followup skills
Ability to work with and maintain confidential information
Ability to research independently and present findings in order to resolve questions and issues
Exhibits a servicemindset in all interactions with internal and external contacts
Proficient in MS Word MS PowerPoint SharePoint and Excel
Collaborative team player with the ability to pivot and be flexible in a fastpaced environment
Additional Information :
This role has a marketcompetitive salary with an anticipated base compensation of the following range: $55000$65000. Actual salaries will vary depending on a candidates experience qualifications skills and location. Other benefits include flexible working environment comprehensive health insurance industryleading parental leave life insurance education support and more.
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- EmployeeAssistanceProgram (EAP)
About NIQ
NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through stateoftheart platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90 of the worlds population.
For more information visit NIQ
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Our commitment to Diversity Equity and Inclusion
NIQ is committed to reflecting the diversity of the clients communities and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce measurement and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative ActionEmployer making decisions without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability status age marital status protected veteran status or any other protected class. Our global nondiscrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq/global/en/newscenter/diversityinclusion
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
Company Industry
Key Skills
- Customer Service
- Fmla
- HIPAA
- Microsoft Outlook
- Benefits Administration
- HRIS
- Payroll
- Employment & Labor Law
- ADP
- Human Resources
- Phone Etiquette
- Workday
