Sr UX Researcher
Sr UX Researcher
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Job Description
Job type
Fulltime
Location
Hyderabad India (onsite)
Company description
UXReactor is the fastestgrowing specialized experience design firm on the Inc5000 and were on a mission to help businesses create outstanding digital experiences that drive growth and customer satisfaction. Our team of product design and strategy experts collaborates with clients across various industries to help them create products that meet their customers needs and exceed expectations.
Our culture
At UXReactor we have a set of five core values that define who we are and who we love teaming up with. Low Ego Genuine Extreme Ownership Creative Problem Solver and Shared Purpose represent who we are.
We believe that a fun and purposeful team is the key to success. We work hard but we also believe in playing harder. From team outings to office games we make sure to take breaks and have fun together. We also believe in giving back to our community and supporting causes that align with our values.
We create a culture where everyone is respected regardless of age gender identity ethnicity disability sexual orientation or life stage and where people can be themselves (Genuine) while being a part of something bigger than themselves (Shared Purpose). We celebrate the notion that you can belong at UXReactor and bring your authentic self to work each and every day. Doing that makes you more creative and innovative when facing hurdles (Creative Problem Solver) which helps our bottom line. Come to UXReactor grow with us and thrive!
Job Description
We re looking for a UX Researcher who is deeply curious about users and passionate about transforming insights into meaningful impact. In this role you will have the opportunity to work on complex enterprise software conducting research that directly shapes product strategies and business decisions. You ll collaborate with global teams and client partners ensuring research is not only thorough but also strategic actionable and outcomedriven.
We re looking for someone who is thoughtful fearless in advocating for users and skilled at connecting the dots someone who goes beyond gathering data to uncover deeper user and business needs. If you re hungry to learn eager to make an impact and looking to grow into a UX consulting role we d love to hear from you!
At UXReactor research isn t just about collecting data it s about telling compelling stories revealing real user needs and driving meaningful change.
Requirements
What you will do
The Sr. UX Researchers will:
Drive all stages of research: recruitment participant communications conducting the studies analyzing results and creating the right artifacts to share insights that influence design and product decisions.
Ensure that all research plans describe the projects appropriate research methods timelines and business needs.
Create artifacts to meet the needs of projects including screeners guides scripts written reports journey maps persona diagrams highlight reels data visualizations and quantitative summaries.
Actively contribute to internal and external discussions including presenting draft and final artifacts for approval to crossfunctional teams.
Develop the best user research practices within UXReactor and for our clientpartners research programs.
Qualifications
Masters or bachelors degree in HCI or a related field like psychology sociology cognitive science anthropology information science or equivalent professional experience.
3 years of proven track record of running UX Research to uncover insights identify unmet needs and craft better products.
Experience in a range of qualitative and quantitative research methods.
The ability to listen empathetically perceive users needs deliver an unbiased view of users and intelligently translate user insights into actionable steps.
Experience in creating and executing inclusive participant recruitment processes.
Experience in complex B2B enterprise/business software across multiple platforms.
Basic knowledge of the principles of effective design.
A strong portfolio or samples of work demonstrating your expertise in work.
Written and verbal communication skills in English.
Excellent presentation skills.
We especially welcome candidates who have worked in similar roles at professional services firms. If you are a resultsdriven professional with a knack for solving complex problems we would love to hear from you.
Benefits
What we offer
Competitive salary package
A unique teammate experience with the proper environment for people to become their best selves and thrive.
Remote work on Wednesdays.
1 week of WorkFromAnywhere annually*
1 day of upskilling (no client work) every other month.
Monthly team outings or team bonding activities.
Travel opportunities (contingent upon client requirements).
Transportation with cab dropoff facilities.
Dinner and snacks during working hours at the office.
Medical Insurance
Accidental Insurance
Our Hiring Process
Talent is our greatest asset so we take hiring seriously. Therefore expect a process that will be thorough and will demand a commitment from your end. Youll feel challenged but also valued because we appreciate the time you invest with us.
We value transparency so heres a stepbystep on what you can expect:
If the company culture and role (in that particular order) excite you apply (or send your resume and portfolio to !
Our hiring team will reach out and share our Global Application Questionnaire.
Youll meet several of our teammates to explore whether the role and company fit you.
You will be given a design challenge to apply your skills and knowledge.
You ll present the challenge to a panel of UXReactor teammates.
If all goes well we will start our journey to achieve incredible things and thrive together.
P.S.: We take this process very seriously so it will take as long as necessary to ensure we re a good fit.
Important
We are a fastgrowing company seeking hungry individuals looking to thrive and grow longterm in the company. If you are looking for a typical ClockIn ClockOut standard 9 to 5 role this position is NOT for you.
Your application WILL NOT be considered if you do not complete the Global Application Questionnaire.
Your resume must be in English to be considered for the position.
3+ years of proven track record of running UX Research to uncover insights, identify unmet needs, and craft better products.
Education
Master's or bachelor's degree in HCI or a related field like psychology, sociology, cognitive science, anthropology, information science, or equivalent professional experience.
Employment Type
Full Time
