Senior Software Engineer Backend
Senior Software Engineer Backend
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Job Description
Get to Know the Team
Join the Merchant AI Assistant team at Grab where were transforming merchant interactions through advanced conversational AI. We focus on integrating artificial intelligence natural language processing and merchant insights enabling business owners to access personalized advice streamline operations optimize offerings and gain valuable business insights via chat interfaces on mexApp. Our work aims to democratize powerful business tools for merchants across Southeast Asia ensuring they have the support of a knowledgeable business consultant at their fingertips.
Get to Know the Role
We are seeking skilled Engineers to join our dynamic Merchant AI Assistant team in Singapore. As pivotal contributors you will design build and maintain AI solutions that support merchants throughout the Grab ecosystem. Reporting to the Engineering Manager II you will play a crucial role in enhancing our AIs effectiveness and efficiency.
The Critical Tasks You Will Perform
You will:
- Design and implement robust backend systems using Large Language Models (LLMs) like GPT and Claude to facilitate merchant interactions.
- Use data analysis to refine and improve AI assistant performance based on conversation patterns feedback and metrics.
- Collaborate with engineers to develop scalable architectures participating in code reviews to ensure quality.
- Advance service capacity planning software performance analysis and optimization efforts.
- Integrate AI components into broader system architectures in partnership with data scientists and engineers.
- Debug and resolve production issues during oncall shifts offering technical guidance and mentoring peers.
- Work with product and design teams to define and prototype features ensuring site reliability.
Qualifications :
What Essential Skills You Will Need
To excel in this role you should have:
- Proven software engineering and coding expertise with at least 5 years of experience in backend languages such as Go Scala Java or C.
- Over two years of experience applying AI to develop technological solutions.
- Experience with cloud services like AWS or Azure which will be essential for deployment and management.
- A strong grasp of database concepts including modeling and normalizationfamiliarity with relational databases like MySQL is critical.
- Proficiency with containerization through Docker and Kubernetes important for deploying scalable applications.
- Skills in building microservices architectures and understanding distributed systems REST APIs and message queuing systems to enhance backend services.
- Knowledge of software development best practices: version control (e.g. Git) unit testing and CI/CD pipelines.
Additional Information :
Life at Grab
We care about your wellbeing at Grab here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave and give back to your communities through LoveallServeall (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through lifes challenges.
- Balancing personal commitments and lifes demands are made easier with our FlexWork arrangements such as differentiated hours
What We Stand For at Grab
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer we consider all candidates fairly and equally regardless of nationality ethnicity religion age gender identity sexual orientation family commitments physical and mental impairments or disabilities and other attributes that make them unique.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
