Receptionist
Receptionist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
What youll do
- Maintain a positive and friendly attitude at all times even when working to achieve solutions to challenges.
- Deal with the arrival and departure processes for all guests ensuring all standard operating procedures are adhered to.
- Deal with inhouse guests requests recording all feedback as per our standard operating procedures.
- Responsible for ensuring the accuracy of guest credit billing and financial transactions.
- Ensure the accuracy of data in all systems and provides the necessary daily reports for all departments as per our standard operating procedures.
- Ensure the night reception tasks are completed correctly and accurately in line with our standard operating procedures.
- Ensures all guests are quoted the correct rate as per the selling strategy and website.
- Ensure all telephone calls are answered as quickly and efficiently as possible.
- Maintain observation over guests and guests property to ensure security alerts are kept to a minimum.
- Report any maintenance issues to the correct department and check to ensure the work has been completed.
- Ensure the Reception desk is clean tidy and presentable at all times.
- Must be able to weekends and week days.
Qualifications :
What we are looking for
- Its all about attitude for us someone who enjoys being helpful to others; that person who makes you feel confident they can answer any question and who youd want to stop and chat to
- Previous hotel (or similar) experience is great but its not a musthave for us if youre eager to learn we can teach you what you need to know
- Youre looking for a place where you can be you
- Passion for hospitality whether thats a drink a meal an event or a bed for the night
- Youre all about having a positive impact on the people you interact with leaving them with a memorable experience.
- Youre up for doing things differently and trying (almost) everything once
- You want to be part of a team that works hard supports each other and has fun along the way
Additional Information :
Were all about rewarding our teams hard work thats why
Youll receive a competitive salary pension contribution as well as:
- The chance to further your career across our wellknown brands as one of the industrys top apprenticeship providers we can provide training and development at each level of your career.
- Discount of 33 for you and 15 for your loved ones on all of our brands so you enjoy your favourite food and drink at a discount.
- Free employee assistance program mental health wellbeing financial and legal support because you matter!
- Discount of 50 for you and 25 for your loved ones at our Greene King Inns and hotels. so you can enjoy a weekend away without breaking the bank.
- Wage Stream access your wage before payday for when life happens.
- Retail discounts Receive up to 30 off at Superdrug exclusive discounts with three mobile along with many more
Remote Work :
No
Employment Type :
Contract
Employment Type
Contract
