Product Specialist
Product Specialist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
About Us
Testing Mavens is a nextgeneration QA & Software Testing Services provider headquartered in New Jersey USA with offshore facilities in India. We have deep expertise in various spheres like Finance and Advisory EdTech Fashion and Pharmacy etc. We partner with massive global brands to deliver excellent testing experience.
Job Title: Product Specialist
Job Type: Fulltime
Job Summary:
As a Product Specialist you will play a crucial role in the success of our healthcare products by providing indepth product knowledge training and support to both internal teams and external clients. You will be responsible for managing product lifecycles collaborating with crossfunctional teams and engaging with clients to ensure that our products meet their needs. Your experience working with offshore teams especially North American clients will be pivotal in ensuring smooth communication and successful product delivery.
Key Responsibilities:
- Product Expertise & Support:
Provide indepth knowledge and support for our healthcare products acting as the goto expert on product functionality features and benefits.
Ensure that product information is communicated clearly and effectively to both internal teams and clients. - Client Relationship Management:
Engage with North American clients and offshore teams to understand their requirements address concerns and ensure that product solutions meet their needs.
Develop and maintain strong relationships with key stakeholders to drive product adoption and satisfaction. - Crossfunctional Collaboration:
Work closely with R&D sales and marketing teams to provide insights and feedback from clients helping to drive product improvements and successful product launches.
Coordinate with offshore teams to ensure alignment on product delivery and client expectations. - Training & Presentations:
Conduct product training sessions for both internal teams and external clients to ensure proper product usage and integration into healthcare environments.
Prepare and deliver product presentations to clients and stakeholders. - Product Lifecycle Management:
Participate in the product lifecycle from ideation to launch and ongoing improvements.
Track product performance and provide recommendations for enhancements based on customer feedback and market trends. - Offshore Coordination:
Collaborate effectively with offshore teams managing communication and project timelines to ensure timely and efficient product delivery and client support.
Experience working with North American clients and understanding the nuances of offshore collaboration.
Qualifications & Experience:
- 35 years of experience in product management or as a product specialist preferably within the healthcare sector.
- Strong understanding of healthcare products technologies and industry regulations.
- Previous experience working with offshore teams particularly those in North America is essential.
- Excellent communication skills and ability to collaborate with clients across different regions and time zones.
- Experience in training and presenting to clients and internal teams.
- Strong problemsolving and analytical skills.
- Ability to manage multiple projects simultaneously in a fastpaced environment.
Preferred Skills:
- Experience in medical devices healthcare software or healthcare IT products.
- Knowledge of North American healthcare systems regulations and client requirements.
- Familiarity with project management tools and collaboration platforms.
- Ability to adapt to diverse cultural communication styles and work in a global team environment.
Employment Type
Full Time
