This is a remote position.
telecallers job is to generate sales and provide customer service by speaking with customers over the phone. They may make outbound calls to potential customers or handle incoming calls.
Responsibilities
Gather information about the target market
Follow up with customers about new products or services
Document customer feedback
Schedule appointments
Provide information about products or services
Address customer inquiries
Reach sales targets
Required skills
Communication
Telecallers need to be able to connect with people over the phone.
Problem solving
Telecallers need to be able to analyze situations identify root causes and provide solutions.
Multitasking
Telecallers may need to check emails and take notes while speaking to a customer.
Adaptability
Telecallers may experience many situations personalities and potential customer objections.
Time management
Telecallers need to be able to prioritize activities pursue leads and accurately record information.
Other skills Being sales focused Being efficient with English Being persistent and resultsoriented and Being patient and able to handle customer rejection.