Account Manager - Telco Small Business
Account Manager - Telco Small Business
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Job Description
As the Account Manager TELCO SMB you will be responsible for identifying and driving new business opportunities building longterm partnerships and providing clients with innovative solutions that are tailored specifically to their business needs. Acting as the conduit between commercial customers and JB HiFi group the Account Manager will lead with JB HiFis purpose to help effectively becoming the customer advocate to ensure optimal outcomes. The approach to market is based on retention growth and acquisition strategies with a focus on building net new customers and long lasting relationships with customers.
Key accountabilities include but are not limited to:
- Building and executing a sales strategy to acquire new business incorporate innovative approaches to showcase the value proposition of JB HiFi Business
- Developing and implementing lead generation strategies for new customers dormant customers and build relationships with partners and suppliers to capture referrals
- Developing and maintaining trusted relationships up and down the value chain (customers suppliers partners) become the first point of contact ensuring a positive experience for the customer and partner/supplier
- Managing the sales cycle from start to finish from initial engagement to discovery to solution
- Actively seek out and meet with customers weekly and manage quarterly business reviews with larger spend customers. Get out in front of customers is key to success
- Ensuring Salesforce is up to date and accurate maintain accurate forecasting (weekly/monthly) and reporting where applicable
Qualifications :
To be successful in this role you will need:
- Strong Telecommunication knowledge products and systems (Telstra preferred)
- Proficient in prospecting lead generation and relationship building
- Proven track record in maintaining and exceeding sales targets acquiring net new business exceeding sales budgets maintaining sales forecasts and Salesforce compliance
- An ability to analyse industry data internal sales data and customer data to prepare engagement strategies and presentations.
- Experienced and confident with communicating at all levels including senior management and clevel executives.
- Experience working within a fastpaced sales environment and growing sales revenue and profitability across customer patch and individual customers
- Technology experience across IT hardware software and services a plus (not mandatory)
- Salesforce experience beneficial
- Current drivers license
Additional Information :
If you are interested in this exciting opportunity with us please click apply and upload your CV. All applications are strictly confidential.
JB HiFi Group is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you dont meet 100 of the criteria) please dont hesitate to apply!
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
