Responsibilities:
- Deliver excellent onboarding experience: Train and drive customers to success through enablement on product features environment setup and prototyping implementationvital features.
- Design & Develop Solutions: Help customers realize value from requirements gathering through development and delivery of embedded analytics software solutions using Logi analytics products.
- Serve as the goto product expert: Document and recommend bestpractices used by the most successful Logi customers evangelize for proper use of the product.
- Drive Customer Success: Form an opinion on what Logis customers need to be successful and advocate for the customer base internally.
Qualifications :
Experience Level: 6 years in a similar Professional Services role requiring consulting with 3 years in relevant technologies.
Experience
- Experience in a customerfacing role mapping customer requirements to software solutions
- Experience providing technical consulting on the development of datacentric web applications.
- Experience with frontend development with professional experience using HTML CSS and Javascript
- Experience navigating Windows and Linux OS
- Working knowledge of containers and microservices architecture
- Intermediate experience with at least one relational database flavor of SQL (SQL Server MySQL PostgreSQL Oracle) with knowledge of the following concepts.
- Writing a SQLbased query
- Stored procedures
- Table valued functions
- CTE statements
- Hierarchies
- Indexes performance tuning and other advanced concepts
- Basic experience shell scripting
Experience and working knowledge of the following topics are good to have and a plus.
- Deploying software to cloud environments including AWS and/or Azure
- Kubernetes
- Node.js
- Software development practices (e.g. Software Development Life Cycle Agile methodology)
- Version Control Systems (e.g. Git) and IDEs (e.g. Eclipse Visual Studio)
- Modern frontend solutions (e.g. AngularJS ReactJS VueJS)
- Backend languages and concepts (e.g. Java EE ASP C# Spring Boot Python)
- NoSQL/Search database engines (e.g. MongoDB Elasticsearch Cassandra Cosmos DB)
Additional Information :
About you
- Demonstrates Curiosity: You are selfmotivated to seek out information and learn about Logis products relevant technologies and keep up with industry trends.
- Excellent Communicator: You are comfortable explaining complex concepts to both technical and nontechnical stakeholders in either a written or spoken context.
- Exceptional Organization: You can manage competing priorities as well as tight customer schedules to provide prompt and outstanding service.
** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located. **
insightsoftware About Us: Hear From Our Team InsightSoftware (wistia)
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At insightsoftware we are committed to equal employment opportunity regardless of race color ethnicity ancestry religion national origin gender sex gender identity or expression sexual orientation age citizenship marital or parental status disability veteran status or other class protected by applicable law. We are proud to be an equal opportunity workplace.
Remote Work :
Yes