Client Solutions Consultant Remote within Bulgaria
Client Solutions Consultant Remote within Bulgaria
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Job Description
Job Title: Client Solutions Consultant (German & English)
Location: Remote Work from Anywhere in Bulgaria
Company Overview: Our client is a leading German HR IT company specializing in software solutions for automated HR services. With a strong customer base in Germany we are looking for Germanspeaking professionals to join our team and provide exceptional technical customer support.
Job Type: Fulltime Remote
Working Hours: Monday to Friday 08:00 21:00 8hour shifts)
Responsibilities:
- Provide technical customer support via phone and email to clients using our HR software solutions.
- Assist customers with troubleshooting login issues and general software inquiries.
- Identify analyze and resolve customer problems effectively.
- Collaborate with internal teams to ensure prompt resolution of technical issues.
- Maintain accurate records of customer interactions and support cases.
- Deliver excellent customer service ensuring customer satisfaction and loyalty.
Requirements:
- Fluency in German (C1/C2 level) and English (B2 level).
- Prior experience in customer support technical support or a related field is preferred.
- Strong problemsolving skills and ability to analyze technical issues.
- Excellent communication and interpersonal skills.
- Ability to work independently in a remote environment.
- Basic understanding of HR software or IT systems is a plus.
Salary & Benefits:
- Competitive salary of 3000 BGN per month.
- Rental allowance of 300 BGN for the duration of the contract (rents in Bulgaria typically range from 250 to 400 EUR depending on location).
- 150 BGN flight reimbursement (can be provided upon arrival or with the first salary).
- Real estate administrative assistance to support your relocation.
- Comprehensive training program: 6 weeks 2 weeks of product training 4 weeks of shadowing).
How to Apply: If you are a fluent German speaker with strong communication skills and an interest in HR technology we would love to hear from you! Please submit your resume and a short cover letter outlining your relevant experience.
Employment Type
Full Time
