Moderation Trainer
Moderation Trainer
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Job Description
Job Description:
We seek an experienced and motivated individual to join our team as a Moderation Trainer. In this role your main responsibilities are:
- Conceptualize training materials based on data and research;
Create training strategies initiatives and materials;
Test and review created materials;
Maintain a database of all training materials;
Instruct employee training and onboarding;
- Review employee performance and learning;
- Conduct training classes on policy/product;
- Responsible for Training Needs Analysis and Knowledge transfer for any identified knowledge issues;
Job Requirement:
Proficient English (at least C1 level);
Excellent verbal and written communication skills in English with the ability to express ideas clearly and concisely.
Bachelors degree in any related field;
At least 1year experience in training within the BPO industry;
- Training and coaching skill experience is a plus;
- Proficient in Microsoft Office (Outlook Word Excel PowerPoint) and Internet applications;
- Ability to communicate clearly and concisely both orally and in writing;
- Knowledge of peoples learning patterns to design programs with excellent efficiency.
Benefits:
1. Salary and Benefits
Attractive salary with performance bonus;
Full salary during probation;
Private health insurance;
- Paid vacation days with an annual increase in the number;
- Sick leave;
- No dress code is required. We appreciate your true talent!
- Continuous and professional training to fully develop your potential;
- Work closely with managers to promote services all over the world.
2. Working time:
- 5 shifts per week amounting to 48 hours arranged by the company;
- Able to work on shifts weekends and public holidays.
Interested candidates should submit their resume and a cover letter detailing their relevant experience and qualifications for the Moderation Trainer role. Shortlisted candidates will be contacted for an interview to further discuss their suitability for the position.
Employment Type
Full Time
