Account Specialist
Account Specialist
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$ 40000 - 45000
1 Vacancy
Job Description
Account Specialist / Customer Service
Location: Compton CA
Job Type: FullTime
1. About the Role
Due to new account acquisitions we are expanding our team and seeking a dedicated Account Specialist / Customer Service Representative.
After completing training you will be responsible for managing three accounts (primarily in Japanese). During the training period you will gain handson experience in warehouse operations including order processing picking packing and shipping. This will equip you with the skills to provide effective logistics solutions to clients in the future.
Fastpaced growth environment:
- Proven track record: Employees have been promoted to Assistant Manager within six months.
- Great for innovators: We welcome those with strong software skills and innovative ideas!
2. Job Responsibilities
Administrative & Logistics Operations at a Japanese Logistics Company
- Coordinating vendor arrangements (tracking shipments via phone)
- Handling customer service inquiries
- Communicating with headquarters in Japan
- Managing shipping and receiving orders forwarding procedures
- Updating internal systems
- Troubleshooting and improving system operations
- Overseeing warehouse operations and shipping processes
- Preparing shipping documents for different destinations
- Generating shipping lists based on order data
- Managing inventory movements
- Performing picking packing and labeling
- Inventory management
3. Requirements
Professionallevel Japanese proficiency
Ability to lift up to 20 lbs (e.g. boxes containing iron cookware)
Basic Excel skills (formulas required; VLOOKUP preferred
During the holiday season expect up to 1 hour of overtime per day.
4. Work Schedule
Monday Friday 8:30 AM 5:30 PM
5. Compensation
Annual Salary: $40000 $45000
Employment Type
Full Time
