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Exciting Opportunity: DutchSpeaking Customer Support Representative
Location: Malta (Onsite)
Shift: (Rotational Basis)
Start Date: April 2025
Are you passionate about creating a safer online environment and preventing scams fraud and cyber grooming
We have exciting opportunities for DutchSpeaking Customer Support to join our team in sunny Malta! If you are looking for a rewarding role in a dynamic and impactful environment this is the job for you!
As a Customer Support Specialist 70 of your role):
Respond to customer questions and complaints professionally via email or live chat (no phone calls).
Provide accurate valid and complete information using appropriate methods and tools.
Meet customer support targets and ensure customer satisfaction.
Evaluate and make decisions in line with defined policies and guidelines.
Escalate policy violations and instances of fraud using internal tools.
Native Dutch speaker and intermediate English (B2 level).
Technical skills: Familiarity with Microsoft Office (Excel Word) is a plus.
No prior experience necessary we value your drive and dedication to improving the digital world!
Strong attention to detail and the ability to make quick accurate decisions.
Cando attitude adaptability and willingness to learn and grow.
Attractive Salary KPI Performance Bonus
Indefinite Contract: Enjoy stability and longterm career opportunities.
Flexible Working Schedule: 5 working days with 2 days off with latenight and weekend shifts possible from home.
Full Training: Benefit from 2 weeks of indepth training to set you up for success.
Health Insurance: Provided after 6 months of employment for your peace of mind.
Career Progression: Endless opportunities to grow and advance within the company.
Relocation Support: Weve got your back with full support for relocation including: airport pickup hotel accomodation onarrival flight ticket support.
Ready to make a difference in the digital world while enjoying the sunshine in Malta
If you are passionate about customer support and content moderation and you want to contribute to a safer online space wed love to hear from you!
Apply now by sending your resume to .
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Full Time