Job Title: Shape the Digital Landscape: ItalianSpeaking Content Moderator at Cross Border Talents in Porto
Location: Porto Portugal (Hybrid/Remote)
Employment Type: Fulltime/Parttime
About Cross Border Talents:
At Cross Border Talents we are committed to creating safe inclusive and engaging online communities. As a content moderation leader we help ensure that digital platforms remain spaces where people can connect share and enjoy without encountering harmful content. Were looking for a native Italian speaker to join our team in Porto Portugal. If youre passionate about online safety and want to help make the digital world a better place this role is made for you!
Your Role:
- Moderate and assess content in Italian ensuring it complies with platform policies and community guidelines.
- Identify and remove harmful content such as hate speech violent material explicit content and discriminatory remarks.
- Make quick fair and consistent decisions to protect the online community and maintain a safe digital environment.
- Collaborate with our global team to resolve complex content issues and improve content moderation processes.
- Stay updated with new trends best practices and online safety protocols to improve content moderation.
- Work toward achieving performance targets while upholding the highest moderation standards.
What Were Looking For:
- Fluency in Italian (both written and spoken) is essential.
- Proficiency in English for communication with the global team.
- Previous experience in content moderation community management or customer service is a plus.
- Strong attention to detail with the ability to make quick accurate decisions.
- Good organizational skills and the ability to handle multiple tasks in a fastpaced environment.
- A genuine passion for digital safety and ensuring a positive online experience.
- Ability to work in shifts including weekends and holidays as necessary.