Key Responsibilities:
People Management
- Establish and maintain seamless coordination & cooperation with all departments of ibis hotel Gurgaon to ensure maximum cooperation productivity and guest service.
- Respond to queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
- Ensure that all personnel are kept well informed of departments objectives and policies.
Financial Management
Identify optimal cost effective use of the resources and educate the team on the same.
Operational Management
- Ensure to secure used and unused revenue related documents such as Guest checks Guest Folios Official receipts Captain Orders Paidout Vouchers Rebates/Allowance Vouchers miscellaneous Debit/Credit Vouchers.
- Check Revenue documents and verify against Revenue sheets.
- Check that rebates allowances and adjustments against revenue are properly authorized and legitimate.
- Reconcile computer generated Guest Ledger Balance against the General Ledger Balance.
- Prepare other reports schedules and analysis that may be required from time to time.
- Perform other duties that may be assigned from time to time.
- Responsible for all Income Audits and for preparing reports for the same.
- Responsible for consolidating income reports for all areas of operations.
- Verify soft count deposits.
- Smoothen the process of the Night Auditor
- Audit and account for all control documents and prepare exception reports for all errors.
- Responsible for forwarding the bills and collection of dues from debtors as per the company policy.
Remote Work :
No
Employment Type :
Fulltime