Field Service Technician

The primary role of a Field Service Technician is to be a teamplayer in the Service team delivering quality service to our client. This candidate must possess good relevant technical skillsets and a strong sense of ownership and responsibility as an individual contributor.

Key Responsibilities

• Comply with all Health Safety and Environmental policies.
• Support organizations objectives and policies.
• Responsible for all assigned tasks not limited to installation training repair and maintaining the equipment in a timely manner so to achieve the needed customer satisfaction.
• Review and support the Shift Lead on all equipment issues and performances so to prepare the customer report.
• Report all tools and test equipment in ensuring they are properly calibrated and maintained.
• Seeks to provide technical support to customers and other service professionals as required.
• Support all adhoc projects.
• Maintains clear and concise business communication proficiency both oral and written.
• Exercises every available measure to control and minimize costs.
• All other duties assigned by the Shift Lead including oversea projects.

Qualifications :

Position Requirements

Education/Training

Diploma or equivalent technical training on Electrical/ Electronic IT Hydraulics and Airconditioning Systems. Candidates on Higher Nitec with relevant experience will be considered as well.

Experience

Minimum of 23 years experience directly involved in troubleshooting and field repair of electrical and electronic systems and equipment.

Knowledge/Skills

Individuals should possess good communications skills and have a strong orientation for customer focus and teamwork. Must be responsive to all customer issues at all times. Class 3 driving license is strongly preferred.

Supervises

While supervision is not considered a primary responsibility of this position there may be instances where supervision of others on a project basis may be required

Physical/Mental Requirements

• Possess excellent organizational communication interpersonal skills with the ability to multitask.
• Excellent customer service skills and the ability to handle stressful situations.
• Independent selfmotivated reliable and accountable individual with unreserved initiative.
• Physically and mentally fit.
• A positive personality with good sense of humor good sense of urgency responsible honest and ready to work together as a team is highly valued and appreciated.

Work Environment

Work environment will be at customer site. Service will typically be rendered at airports jails courthouses cruise ships or other locations as required by the Line Manager.

Additional Information :

Join us and well help build your career with excellent training and opportunities for career growth across the business both locally and globally. Youll experience an inclusive environment with strong leadership and a focus on safety and wellbeing. Youll also have the flexibility to choose from a wide range of benefits to suit your lifestyle offering you and your family support from a health and wellbeing financial and lifestyle perspective.

Join us and work for a worldleader with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race colour religion sex sexual orientation gender identity national origin economic status disability age or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics where we celebrate support and embrace diversity.

At no time during the hiring process will Smiths Group nor any of our recruitment partners ever request payment to enable participation including but not limited to interviews or testing. Avoid fraudulent requests by applying jobs directly through our careers website Careers Smiths Group plc