Job Role: Cloud Solution Architect Cloud Managed Services
Location: Pune (Onsite)
Experience: 915 years
Working Mode: Hybrid 3 Days work from office).
Duration: Longterm
JOB CONTENT:
1. Role Objective:
The Cloud Solution Architect Managed Services serves as a fractional CTO for customers providing tactical and strategic thought leadership design and optimization recommendations cloud best practices and governance advice.
They build deep customer relationships understanding unique business and technology needs to deliver impactful longlasting recommendations. The role fosters a proactive environment through reviews training and architecture reviews. This role requires extensive experience in enterprise architecture strategy and thought leadership coupled with handson technical skills on cloud.
2. Detailed Roles and Responsibilities:
Thought Leadership & Strategic Guidance:
Provide customers with expert guidance on cloud strategy architecture and best practices aligning cloud solutions with business objectives.
Design & Optimization Recommendations:
Analyze customer cloud environments and recommend design improvements and optimizations to enhance performance scalability and costeffectiveness.
Cloud Best Practices & Governance:
Educate customers on cloud best practices governance frameworks and industry standards ensuring secure and compliant cloud deployments.
Proactive Reviews & Training:
Conduct proactive reviews of customer cloud environments identify potential risks and areas for improvement. Deliver training sessions to customers on cloud technologies services and best practices.
Architecture Reviews:
Perform comprehensive architecture reviews evaluating the design and implementation of customer cloud solutions ensuring alignment with industry standards and best practices.
Customer Affinity & Relationship Building:
Cultivate strong relationships with customers acting as a trusted advisor and advocate for their cloud needs. Develop a deep understanding of each customers business and technological requirements.
Handson Technical Expertise:
Provide handson technical support troubleshooting complex issues and implementing solutions within customer cloud environments.
Mentorship & Collaboration:
Mentor and collaborate with Cloud Architects and Cloud Engineers within the pod fostering a culture of technical excellence and continuous improvement.
KEY INTERACTIONS:
Internal:
Operations Manager
Lead Cloud Platform Engineer
Cloud Platform Engineering Teams
Cloud Solution Architecture Teams
Service Management Teams
External:
Customers
Vendors and suppliers
Hyperscale s (Microsoft) Support Teams
BEHAVIORAL SKILLS KNOWLEDGE AND EXPERIENCE
1. Educational Qualifications:
Degree in Computer Science or Engineering
Azure Solutions Architect Expert certification mandatory.
Proven experience in a similar role with a strong focus on Cloud Platform Managed Services.
ITIL framework is Must have.
Relevant cloud certifications (e.g. Microsoft DevOps Engineer Expert) highly desirable.
ITIL Foundation and FinOps Certified Practitioner certifications highly desirable
2. Skills & Experience:
Extensive experience 915 Years(10 years) in managing and supporting enterpriselevel cloud environments across multiple platforms (AWS Azure GCP).
Proven experience in a similar role with a strong focus on Cloud Platform Managed Services.
Proven track record of successfully leading and delivering cloud strategy architecture and implementation projects.
Deep understanding of cloud infrastructure components including networking storage compute security and databases.
Expertise in cloud automation orchestration and infrastructureascode concepts and tools(Terraform PowerShell.
Strong understanding of ITIL framework and best practices.
Excellent communication presentation and interpersonal skills.
Strong leadership mentorship and teambuilding abilities.
Proven ability to lead inspire and manage technical teams while driving high performance and collaboration.
Strong relationshipbuilding communication and problemsolving skills with a customercentric approach.
Good verbal and written communication skills for effective engagement with technical and business stakeholders.
Strong analytical skills to address technical challenges and develop solutions
3. Behavioral Skills:
Strategic thinker with a strong business acumen.
Excellent problemsolving and analytical skills.
Proactive selfmotivated and resultsoriented.
Customerfocused with a passion for delivering exceptional service.
Strong communication and interpersonal skills with the ability to effectively communicate technical concepts to both technical and nontechnical audiences.
Adaptable and eager to learn new technologies and approaches.
Strong leadership qualities with the ability to inspire and motivate teams.
ansible,architecture,governance frameworks,mentorship,customer relationship management,itil,powershell,cloud automation,communication,best practices,azure,google cloud platform,cloud strategy,cloud,cloud environments analysis,performance optimization,itil framework,infrastructure-as-code,terraform