Client Services Analyst
Client Services Analyst
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Salary Not Disclosed
1 Vacancy
Job Description
- Define and Plan: You will collaborate with internal and external groups to define process requirements and outline plans for new programs ensuring alignment with project goals.
- Initiate Production: Utilize appropriate tools to interpret orders and accurately initiate production processes maintaining efficiency.
- Project Management: Estimate project timelines monitor job accuracy and ensure completeness delivering projects on time and within scope.
- Coding and Scripting: Develop and implement custom project code build expressions and write SQL scripts and SAS programs to meet client requirements and expedite processing.
- Technical Support: Troubleshoot update and enhance programs providing technical support and training to team members and clients.
- Data Analysis and Improvement: Analyze client data develop custom project code and drive continuous improvements in system efficiency and resource optimization.
- Team Leadership: Mentor and lead team members supervise project resources and assist in leadership roles promoting a collaborative and highperforming team environment.
- Client Relationship Management: Build strong client relationships and support presales activities contributing to client satisfaction and business growth.
- Stay Informed: Stay updated on new technologies and procedures contributing to product documentation and training enhancements ensuring the team remains at the forefront of industry developments.
You will report to the Client Services Manager.
Qualifications :
- Bachelors degree or equivalent experience required preferably in the Computer Programmer/Analyst area
- Requires 4 years experience in a computing environment. Previous Experian technical experience is helpful.
Additional Information :
Perks and Benefits
- Medical Dental Vision
- Life insurance short term disability insurance long term disability insurance
- 401K with employer match
- Paid time off paid sick leave paid volunteer time off
- Remote work environment #liremote
Our uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI work/life balance development authenticity collaboration wellness reward & recognition volunteering... the list goes on. Experians people first approach is awardwinning; Worlds Best Workplaces 2024 (Fortune Top 25 Great Place To Work in 24 countries and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
