Spa Receptionist
Spa Receptionist
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Job Description
Join our team as a Spa Receptionist where youll be the friendly face and welcoming voice that sets the tone for our guests Spa experience. As the first point of contact your impeccable customer service skills and attention to detail will create a memorable and positive experience ensuring our guests feel valued from the moment they enter the Spa.
- Greet guests upon arrival facilitate smooth processes.
- Confirm guest details and communicate any special requests or accommodations to relevant departments.
- Provide excellent customer service by addressing guest inquiries concerns and requests promptly and professionally creating a positive and welcoming atmosphere.
- Process payments verify payment information and handle financial transactions accurately including cash handling and coordinating with the accounting department.
- Serve as a central point of communication relay messages between guests and other hotel departments and maintain accurate records of guest interactions and requests.
Qualifications :
- High School diploma is required
- Previous experience in Luxury Hotels is required
- Have a personality that constantly goes above and beyond
- Fluency in English is required knowledge of an additional language is a plus.
Additional Information :
Auberge Resorts Collection is a portfolio of extraordinary hotels resorts residences and private clubs. While each property is unique all share a crafted approach to luxury and bring the soul of the locale to life through captivating design exceptional cuisine and spas and gracious yet unobtrusive service. With hotels and resorts across three continents Auberge invites guests to create unforgettable stories in some of the worlds most desirable destinations. Please visit aubergeresorts to learn more about our Collection. Follow us on Instagram TikTok Linkedin Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
