This is a remote position.
Schedule:
- 40 hours a week
- Mon Fri 8:00 AM 5:00 PM (PST) includes 1h unpaid break.
Job Description: Bilingual Healthcare Receptionist
As a Bilingual Healthcare Receptionist you will be the cornerstone of our client s medical evaluation process managing sensitive information and coordinating between patients doctors and insurance providers. This role requires a unique blend of administrative prowess customer service excellence and a thorough understanding of medical privacy laws. You ll utilize stateoftheart secure remote technology to handle appointments maintain records and ensure the smooth flow of information in a fastpaced workers compensation environment. This position offers an exciting opportunity to grow your skills in healthcare administration while contributing to the important field of occupational health and safety.
Responsibilities
- Manage appointment scheduling for medical evaluations coordinating with patients doctors and insurance companies
- Handle confidential medical records ensuring strict HIPAA compliance
- Process insurance verifications and assist with billing inquiries related to workers compensation cases
- Provide exceptional customer service addressing patient inquiries and explaining evaluation procedures
- Utilize specialized medical software for data entry recordkeeping and report generation
- Coordinate communication between various stakeholders in the evaluation process
- Assist in preparing medical reports and ensuring all necessary documentation is complete
- Maintain a wellorganized digital filing system for easy retrieval of patient information
- Focus on supporting Qualified Medical Evaluations (QMEs) for workers compensation cases in California
- Utilize secure remote technology to ensure data privacy and HIPAA compliance
- Potential for longterm engagement and professional growth in healthcare administration
Requirements
- Strong verbal and written communication skills in English; Spanish language skills are a plus
- Proven experience in medical reception or healthcare administration is a must
- Indepth understanding of HIPAA compliance and patient confidentiality practices
- Proficiency in using computer systems and medical software
- Excellent organizational skills with the ability to multitask in a fastpaced environment
- Customer serviceoriented with a professional and empathetic demeanor
- Familiarity with workers compensation processes is highly desirable
Independent Contractor Perks
- Permanent workfromhome
- Immediate hiring
- Steady freelance job
ZR21391JOB
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