Application Support Engineer
Application Support Engineer
Posted on :
26-03-2025
Employer Active
1 Vacancy
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Job Description
Job description:
The candidate will provide application support within the Banking and Financing Services area for Bancs EA
Main Tasks:
- Support the business in their IT needs and understand the business workflows and scenarios
- Maintaining a proper coverage in their designated shift
- Voluntarily picking up work and tasks as received over email tickets or in person.
- Provide business team members and other project/task partnering teams updates on the issue/task/project.
- Documenting and training other team members
- Shadow other team members and seek to learn to improve day to day coverage of the platforms
- Sharing knowledge within the team as well documenting the issues/incidents for better follow up
- Improving day to day tasks by writing scripts and automate tasks that are procedure oriented.
- Understand the underlying issue and the associated patch fix/release and identify systemic issue
- Availability to work during Holidays / Weekends as per predefined needs and on a rotational basis with the rest of the team
Qualifications :
Technical Skills:
- Oracle SQL
- Unix
- Strong functional support in BANCS TCS application
- ITIL understanding is also a plus.
Language Skills
- English
Soft Skills:
- Good relational qualities Good communication
- Accuracy reactivity & proactivity autonomy and curiosity
- Interest to learn the Business
- Team Spirit
- Client focus
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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