Staff ServiceNow Developer
Staff ServiceNow Developer
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Job Description
Your Career
The Employee Experience Team builds and supports technology to create amazing experiences for our employees. Its crucial that everything we offer and create are easy for people to use and understand. We have a highperformance culture filled with people that refuse to take no for an answer. Our team takes pride in taking technical excellence to a whole new level and are intrinsically motivated to do some of our best work yet.
We are seeking an individual that will drive efforts based on business/employee benefit and overall value. As an Employee Experience Champion you constantly look for ways to tweak optimize process and remove roadblocks for employees to obtain critical IT Services. Leveraging best of breed service management frameworks you will be focused on creating the best possible IT engagement for employees and motivate IT to support service management processes by continually showing value and benefit to various teams.
Working alongside our developers service champions product managers and leveraging your keen analytical skills you will develop employee experience metrics and services. If you identify with any of these kinds of challenges wed love to talk to you.
Your Impact
- Know our employees: Enable processes that individuals love to engage with gain incredible value from and create a delightful personalized experience that feels high touch.
- Enable employees: Anticipate employees needs as it relates to gaining IT Services resolving their challenges and providing proactive solutions.
- Make it easy: Simplify employee enablement processes for IT and employees enabling adoption and service champions
- Improve existing onboarding experiencing driving to continually create the best possible Day 0 experience
- Trusted Advisor to leaders managers and individual contributors to help them deliver their best work every single day
- Be a curator of a frictionless employee experience processes and drive empathy for employees
Qualifications :
Your Experience
- BE/Btech or equivalent technical degree or military experience required
- 5 to10 years of relevant experience
- Advanced level experience with ServiceNow application
- Service management (incident change problem) best practice knowledge
- Knowledge of Jira
- Strong technical aptitude technology knowledge desired with an ability to build relationships with other internal stakeholders
- Ability to build and maintain successful crossfunctional partnerships
- Ability to be consultative with partners and stakeholders
Additional Information :
The Team
Working at a hightech cybersecurity company within Information Technology is a once in a lifetime opportunity. Youll be joined with the brightest minds in technology creating building and supporting tools that enable our global teams on the front line of defense against cyberattacks.
Our Commitment
Were problem solvers that take risks and challenge cybersecuritys status quo. Its simple: we cant accomplish our mission without diverse teams innovating together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need please contact us at .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace and all qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship No. Please note that we will not sponsor applicants for work visas for this position.
Covid19 Vaccination Information for Palo Alto Networks Jobs
- Vaccine requirements and disclosure obligations vary by country.
- Unless applicable law requires otherwise you must be vaccinated for COVID or qualify for a reasonable accommodation if:
- The job requires accessing a company worksite
- The job requires inperson customer contact and the customer has implemented such requirements
- You choose to access a Palo Alto Networks worksite
- If you have questions about the vaccine requirements of this particular position based on your location or job requirements please inquire with the recruiter.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
